Installed Apps not working

Oldkat
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Joined: Thu Nov 30, 2017 4:08 pm

Installed Apps not working

Postby Oldkat » Thu Nov 30, 2017 4:30 pm

I've installed several Amahi apps, Nextcloud, Maps,etc. and none of them work. They all direct me to the Amahi page that tells me I don't have my network configured correctly; however I can access my HDA and shares, and even see the apps installed.

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bigfoot65
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Re: Installed Apps not working

Postby bigfoot65 » Thu Nov 30, 2017 5:44 pm

Need more info.

Also have checkered out the troubleshooting guidance.
ßîgƒσστ65
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Oldkat
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Re: Installed Apps not working

Postby Oldkat » Fri Dec 01, 2017 6:11 am

Yes, to no avail.

Oldkat
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Joined: Thu Nov 30, 2017 4:08 pm

Re: Installed Apps not working

Postby Oldkat » Fri Dec 01, 2017 6:15 am

Sorry, missed that "more info".
I used the install link on the Get Apps page. The app appeared to install correctly and was listed as an installed app on my HDA, but nothing I could do would make it allow me to gain access. When I click on the app, within my HDA, it would direct me to the Amahi.org page where there were two buttons, "Why am I here?" and "Where is my HDA?"
I went through the entire troubleshooting routine and everything was working except my access to the apps functionality.

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bigfoot65
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Re: Installed Apps not working

Postby bigfoot65 » Fri Dec 01, 2017 1:01 pm

I went through the entire troubleshooting routine and everything was working except my access to the apps functionality.
Sounds like a DNS issue. Is our HDA serving as the DHCP and DNS server for your network client?
ßîgƒσστ65
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Oldkat
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Re: Installed Apps not working

Postby Oldkat » Sat Dec 02, 2017 10:18 am

Yes it is. I can access the shared folders from my PC, and from my wife's PC, and the cell app lets me access them from outside the local network, but I can't get any installed apps to work from within the HDA.

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bigfoot65
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Re: Installed Apps not working

Postby bigfoot65 » Sat Dec 02, 2017 3:40 pm

Check that your client machines are using the HDA DHCP and DNS servers.

That could be the issue.
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Oldkat
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Re: Installed Apps not working

Postby Oldkat » Mon Dec 04, 2017 6:52 am

How exactly do I check to see if my client machines are using the HDA for DHCP and DNS? I turned of the DHCP Server in my router and went through EVERY instruction given, but still cannot get this resolved.

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bigfoot65
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Re: Installed Apps not working

Postby bigfoot65 » Mon Dec 04, 2017 6:56 am

If you have a Windows client, from command prompt do:

Code: Select all

ipconfig /all
See Renew IP in the wiki.
ßîgƒσστ65
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Oldkat
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Joined: Thu Nov 30, 2017 4:08 pm

Re: Installed Apps not working

Postby Oldkat » Mon Dec 04, 2017 7:55 am

My DNS suffix for Wireless LAN adapter Wireless Network Connection is amahi.net
My DNS Suffix Search List is amahi.net
What else should I be looking at?

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