CLOSED: tools to troubleshoot HDA crashing overnight

road
Posts: 19
Joined: Wed Apr 13, 2016 4:45 am

CLOSED: tools to troubleshoot HDA crashing overnight

Postby road » Mon Aug 08, 2016 4:00 am

Last night HDA stopped working. I.e it went off-line overnight, no internet (as it runs internet), Win10 machines couldn't see the server, PuTTY couldn't connect either. I run the server headless.

In the afternoon I plugged in DVi for screen (didn't work--previously had), plugged in hdmi and I could see the log in screen. I had to manually reboot by using button on box. After reboot and logging in I tried an update but no internet. After 4 or 5 more reboots I finally got a connection, did an update and got the server back up and running as normal i.e it managing DHCP, file server.

I'm keen to know why it crashed overnight.

Is there anyway to troubleshoot log files or something to find out what happened?

Many thanks.

User avatar
bigfoot65
Project Manager
Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: tools to troubleshoot HDA crashing overnight

Postby bigfoot65 » Mon Aug 08, 2016 5:32 am

There are logs in /var/log folder that might be helpful.

Please provide the URL for:

Code: Select all

apaste --sysinfo
This will aid us in helping you.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

road
Posts: 19
Joined: Wed Apr 13, 2016 4:45 am

Re: tools to troubleshoot HDA crashing overnight

Postby road » Tue Aug 09, 2016 1:20 am


User avatar
bigfoot65
Project Manager
Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: tools to troubleshoot HDA crashing overnight

Postby bigfoot65 » Tue Aug 09, 2016 5:00 am

I don't see anything in the info you provided that would indicate an issue.

Could this be a hardware problem?
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

road
Posts: 19
Joined: Wed Apr 13, 2016 4:45 am

Re: tools to troubleshoot HDA crashing overnight

Postby road » Fri Aug 12, 2016 1:14 am

I don't see anything in the info you provided that would indicate an issue.

Could this be a hardware problem?
Could be but I wouldn't know how to go about troubleshooting that. The system has been stable since this issue.

Could a power outage or spike cause this?

User avatar
bigfoot65
Project Manager
Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: tools to troubleshoot HDA crashing overnight

Postby bigfoot65 » Fri Aug 12, 2016 5:42 am

Could a power outage or spike cause this?
Yes any disruption in power can cause issues. Hopefully you have the server plugged into a surge suppressor.

Since it sounds like the issue is resolved, can we close this one?
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

road
Posts: 19
Joined: Wed Apr 13, 2016 4:45 am

Re: tools to troubleshoot HDA crashing overnight

Postby road » Sat Aug 13, 2016 12:18 am

Yes any disruption in power can cause issues. Hopefully you have the server plugged into a surge suppressor.

Since it sounds like the issue is resolved, can we close this one?
Yep, it's on a surge protector and an UPS is next on the shopping list.

Okay to close. Thank you.

Who is online

Users browsing this forum: No registered users and 18 guests