Vtiger Customer Portal URL

[daniells77]

I have been trying to figure out how to enable the Customer portal URL for Vtiger and had no success. I tried http://domain/customerportal, then I tried making a user a portal user and clicking the link in the email it sent but that took me to http://vtiger.com/portal which is not of course my domain.

I researched online and the recommendation was to update the portal URL in a file on the HDA which I located at var/hda/web-apps/vtiger/html/config.inc.php checking the file I found the link to the vtiger.com/portal and adjusted it for my domain but still no joy.
// url for customer portal (Example: http://vtiger.com/portal)
$PORTAL_URL = 'http://vtiger.mydomain.local/portal';

I then researched further and found the next recommendation was to edit the PortalConfig.php but after checking the vtiger installation this PHP file does not exist. I attempted to download the customer portal v5.3.0 and extract it into the /var/hda/web-apps/vtiger/html/modules/CustomerPortal
location which did now give me the PortalConfig.php to edit but after fiddling with it for a hour I cannot get it to work.

So in the end I reset my vtiger installation to defaults and now and looking for some guidance on setting up the customer portal URL access.

Thanks for your help,
Daniel

[bigfoot65]

This may not be easily doable with Amahi. What is missing is the capability to do sub-domain for the app. Currently Amahi does not support that feature, but will when Amahi 7 for Fedora 18 is released next year.

If the app ran on a different port, it would be easier. However vTiger is one of those apps that runs on the standard port. I am sure it could be changed, but I don't have the knowledge on what is needed to do so.

I will take a look when time permits to see if I can find a way to make it work. Otherwise, you are potentially looking at some trial and error with settings to get it working. This is not one of the more popular apps, so you may not get a lot of help here.

Sorry I am not much help. If I manage to sort something out, I will be sure to post it here.