Paid for credits but didn't get any

inquam
Posts: 78
Joined: Sat Dec 11, 2010 12:22 pm

Paid for credits but didn't get any

Postby inquam » Wed Mar 09, 2011 12:15 pm

I made a payment for some credits but no credits showed up... where are they?
My HDA: Q6400, 8GB ram, 2x1TB disk in raid 1 for system drive, 6x2TB drives for storage

inquam
Posts: 78
Joined: Sat Dec 11, 2010 12:22 pm

Re: Paid for credits but didn't get any

Postby inquam » Wed Mar 09, 2011 12:21 pm

Made a secondary purchase now for $10 and now I saw that it said that I shoudl fill in my Amahi username (not very obvious though.. hehe)...
Not even that shows up though... So now I have TWO payments made. One with and one without username given and 0 credits. Kinda sucked since I needed an app that wasn't free and needed it tonight. :(
My HDA: Q6400, 8GB ram, 2x1TB disk in raid 1 for system drive, 6x2TB drives for storage

Roshbo
Posts: 4
Joined: Fri Oct 15, 2010 9:10 am

Re: Paid for credits but didn't get any

Postby Roshbo » Wed Mar 09, 2011 2:45 pm

Thats the main reason I'm not using Amahi anymore. Been running it for close to 3 years. Not I have to pay? or stay free with ads.
Nice reward for testing your beta.

aphex242
Posts: 30
Joined: Fri Mar 04, 2011 2:36 pm

Re: Paid for credits but didn't get any

Postby aphex242 » Thu Mar 10, 2011 7:39 pm

No offense, I understand your concern, but the ads only appear on the Amahi site itself. This is fairly typical of any website these days. I understand you feel like Amahi owes you something for being a beta tester, but seriously, ads on a website has you switching solutions for that reason alone? Seems like a bit of an overreaction.

inquam
Posts: 78
Joined: Sat Dec 11, 2010 12:22 pm

Re: Paid for credits but didn't get any

Postby inquam » Mon Mar 28, 2011 4:25 am

To spread some info. My credits showed up eventualy, just took a day or so.
My HDA: Q6400, 8GB ram, 2x1TB disk in raid 1 for system drive, 6x2TB drives for storage

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bigfoot65
Project Manager
Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: Paid for credits but didn't get any

Postby bigfoot65 » Mon Mar 28, 2011 5:01 am

When you pay for credits and have problems, please email support. That is the quickest way to get a resolution.
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