Dashboard issue after upgrade to 11

arcfob
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Joined: Sun Apr 15, 2018 2:41 pm

Dashboard issue after upgrade to 11

Postby arcfob » Thu Jan 03, 2019 8:45 am

After upgrading to Amahi 11 I can't get to the dashboard and instead receive a message saying "The Dashboard has encountered an exception!". Other than that the server seems to be running fine. Though from the dashboard on Amahi.org it does show the status as "Not updating".

The message indicates that it could be due to a bug, or very low memory, or very low disk in the root / partition. Drive space is fine, but I'm running this on a netbook with only 2GB of memory. So the low memory issue seems plausible.

So my question is. How can I verity that the 2GB of memory is my issue before I bother purchasing more?

Thanks.

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bigfoot65
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Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: Dashboard issue after upgrade to 11

Postby bigfoot65 » Thu Jan 03, 2019 10:24 am

It's not a memory issue.

Did you follow the upgrade instructions precisely?

It states all plugin apps must be uninstalled.

Also please provide the URL for:

Code: Select all

apaste --sysinfo
This will allow us to better assist you with the issue.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

jonnan
Posts: 1
Joined: Sun Jan 27, 2019 3:11 pm

Re: Dashboard issue after upgrade to 11

Postby jonnan » Sun Jan 27, 2019 3:13 pm

I have the same issue after upgrade :( https://paste.fedoraproject.org/paste/d ... tz~F0l8wWw

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bigfoot65
Project Manager
Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: Dashboard issue after upgrade to 11

Postby bigfoot65 » Sun Jan 27, 2019 5:04 pm

If you followed the instructions precisely, then I’m afraid there is no fix.

You will have to reinstall from scratch.

We have noticed many upgrades for users have failed with Fedora27.

Unfortunately no way to predict and no fix.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

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