*SOLVED* Crashplan Install Issue

danewood
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*SOLVED* Crashplan Install Issue

Postby danewood » Thu Mar 06, 2014 8:14 pm

So following the Wiki for installing Crashplan, step one on setting up the HDA it wants you to modify /usr/local/crashplan/conf/my.service.xml however that file does not exist to modify. I first installed the app on my HDA after I purchased it. But I can not get any farther becuase I can't edit the config file since it doe snot exist. Did it get moved or something and the wiki never updated?
Last edited by danewood on Thu Mar 06, 2014 9:10 pm, edited 1 time in total.

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bigfoot65
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Re: Crashplan Install Issue

Postby bigfoot65 » Thu Mar 06, 2014 8:26 pm

What version of Amahi are you using? If Amahi 7, it should be there.

For Ubuntu, you will need to file a bug report at https://bugs.amahi.org. We will prioritize it with other current issues.

EDIT: For Amahi 7, check to ensure CrashPlan is running. As root user, do:

Code: Select all

systemctl status crashplan
Also check /var/log/amahi-app-installer.log for errors.
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bigfoot65
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Re: Crashplan Install Issue

Postby bigfoot65 » Thu Mar 06, 2014 8:33 pm

BTW, for Amahi 7 this app is not LIVE. We are testing it and if you are willing to help, that would be great.
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danewood
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Re: Crashplan Install Issue

Postby danewood » Thu Mar 06, 2014 8:41 pm

Amahi 7.1 on Fedora 19. There is no /usr/local/crashplan directory. Upon further poking around using locate I found the install script. So I manualy ran the install and it aborted.

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The current version of Java (1.8) is incompatible with CrashPlan. Please install one of the following version of the Sun JRE or OpenJDK: 1.5 1.6 1.7
I checked and I do have versions 1.5-1.8 installed. I do not recall however how to change the default version to 1.7 so I can get Crashplan to install.

danewood
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Re: Crashplan Install Issue

Postby danewood » Thu Mar 06, 2014 8:41 pm

Also more than happy to help beta test it. Happy to help with what ever help is needed.

danewood
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Re: Crashplan Install Issue

Postby danewood » Thu Mar 06, 2014 8:48 pm

My bad I misread the output it said I had 1.8 installed and 1.5-1.8 is available. SO I installed JAva 1.7 and that resolved it

danewood
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Re: Crashplan Install Issue

Postby danewood » Thu Mar 06, 2014 8:49 pm

So something to keep in mind I used the Fedora iwth AMahi 7.1 iso to install from so it looks like it installs 1.8 not 1.7.

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bigfoot65
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Re: *SOLVED* Crashplan Install Issue

Postby bigfoot65 » Fri Mar 07, 2014 6:36 am

The app does not require you install java on the HDA. The install script automatically downloads it for you and installs. Please add a copy of the CrashPlan specific lines from /var/log/amahi-app-installer.log file to bug report https://bugs.amahi.org/issues/1291.

If you had to do more than change the one file, something did not complete correctly on the install. I have tested this numerous times and it always installs the Java. The my.service.xml is present too.
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danewood
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Re: *SOLVED* Crashplan Install Issue

Postby danewood » Fri Mar 07, 2014 4:01 pm

Details for the install issue posted on bug report

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bigfoot65
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Re: *SOLVED* Crashplan Install Issue

Postby bigfoot65 » Sun Mar 09, 2014 7:20 pm

Think it's resolved. Added Java 1.7 as dependency.

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