CLOSED: hda-install -i XXXXX Error (Installer cannot access the network)

Tiozim
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CLOSED: hda-install -i XXXXX Error (Installer cannot access the network)

Postby Tiozim » Fri Feb 19, 2021 2:22 pm

Hi, I´m trying to install Amahi 11 from minimal CD downloaded from wiki.amahi.org instructions.

I´ve tryed in my notebook (ore2 duo, 6 GB RAM, 120GB SSD), folowed all instructions, and procedures wore fine, no warnings.

rpm -Uvh http://f27.amahi.org/noarch/hda-release ... noarch.rpm --> runned smoth

dnf -y install hda-ctl --> no problems


hda-install -i YOUR-INSTALL-CODE --> here is my problem

ERROR: the instaler cannot cces the network to retrieve your HDAs settings.....

Point is, I have network, I could ping www.google.com, and my other PC accessed 192.168.0.75:9090 from fedora.

Searching here in the forum, I tought the problem was my WiFi card, so I picked an desktop (Athlon 64 X2, 2 GB RAM, 120 SSD) and repeat the process.
Same error, and the Desk just have one network card working fine ( ping external, open fedora 9090, all ok)

only networks are:
lo 127.0.0.1
enp0s7 192.168.0.75


Any idea to solve that issue?

Thank you very much

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bigfoot65
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Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby bigfoot65 » Fri Feb 19, 2021 3:57 pm

Amahi only works with a wired connection.

Please see requirements.

Only a single wired network card can be enabled on the machine you install Amahi.

Check that you do not have a corrupted CD install image.

Does your network settings match what you entered in your HDA profile?

Also check out troubleshooting in the wiki.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

Tiozim
Posts: 6
Joined: Fri Feb 19, 2021 1:17 pm

Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby Tiozim » Fri Feb 19, 2021 5:24 pm

Hi again,
Thank you Bigfoot65 for your answer,

Amahi only works with a wired connection.

Please see requirements.
Only a single wired network card can be enabled on the machine you install Amahi.


I was using the wired connection ( cuz it´s faster ) on notebook, and my Desk only have an wired one, so, I don´t think is that the problem.

Check that you do not have a corrupted CD install image.

Ok, I will try it now.

Does your network settings match what you entered in your HDA profile?

Yes.

Also check out troubleshooting in the wiki.

I´ve serched all day for that issue.. :/

Thank you again.

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bigfoot65
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Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby bigfoot65 » Fri Feb 19, 2021 5:30 pm

Did you check the HDA profile on amahi.org?

The symptoms you describe suggest the profile is either incorrect or doesn’t exist.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

Tiozim
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Joined: Fri Feb 19, 2021 1:17 pm

Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby Tiozim » Fri Feb 19, 2021 5:56 pm

Yes, seems to be ok,
Image
Image

* This "ipconfig" one is my main computer, not the desk or note i´m installig, but same internet conection.

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bigfoot65
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Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby bigfoot65 » Fri Feb 19, 2021 7:47 pm

Thanks for the info.

We are investigating now. Something appears to be amiss and we are unsure what the root cause is with Amahi installs.

Will update you when we know more.
ßîgƒσστ65
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

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cpg
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Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby cpg » Sat Feb 20, 2021 4:17 am

Hi,

I think we found the issue on our side with certificate renewals.

Can you try again and report?

Thanks!
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 8GB RAM, 1TBx2+3TBx1

Tiozim
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Joined: Fri Feb 19, 2021 1:17 pm

Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby Tiozim » Sat Feb 20, 2021 6:23 am

Thank you cpg for your answare! Really worked, I´ve just runned the command and it passed, but, yesterday, trying to find a solution, maybe I´ve messed up the things, so i decided to re-install from scratch, and as Bigfoot sugested, I´ve downloaded another copy of minimal install end burned other pen drive to ensure media is not the problem.

I´ll feed back as soon it finishes.

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bigfoot65
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Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby bigfoot65 » Sat Feb 20, 2021 11:20 am

Hello,

I hope things worked out. Please let us know so we can close this issue.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

Tiozim
Posts: 6
Joined: Fri Feb 19, 2021 1:17 pm

Re: hda-install -i XXXXX Error (Installer cannot access the network)

Postby Tiozim » Sat Feb 20, 2021 1:47 pm

Now worked a littlebit more.
I´ve passed the issue step and can access dashboard from another notebook. but in www,amahi.com/users stil message me " Waiting install!"
I am trying to install bkp app and its 0% for a long time,,....

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