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Unable to Ping Router?

Posted: Thu Jul 02, 2009 9:07 pm
by pagemaster
After a fresh HDA install on F10 I am able to surf the web, ping HDA, but cannot ping my router (gateway).

Here is my setup:
Billion BIPAC-7402G Router/Switch/Wireless Access Point (IP 192.168.1.254)
Dedicated HDA server (IP 192.168.1.1)

I followed the steps at:
http://wiki.amahi.org/index.php/Network_Troubleshooting

1. ping hda (this ensures the dns server is working)
64 bytes from h001.*****.com (192.168.1.1): icmp_seq=1 ttl=64 time=0.060 ms

2. ping router (this ensures your HDA can see the router)
From h001.*****.com (192.168.1.1) icmp_seq=2 Destination Host Unreachable


3. ping 68.180.206.184 (this ensures you can see the rest of the world)
64 bytes from 68.180.206.184: icmp_seq=1 ttl=54 time=204 ms

4. ping yahoo.com (this ensures your dns server can see the world)
64 bytes from b1.www.vip.re3.yahoo.com (69.147.114.224): icmp_seq=1 ttl=50 time=312 ms


I have tried accessing 192.168.1.254 (my router) via Firefox, but unlike every other computer in my house it cannot. All the computers on the network cannot find HDA, when pinging.

Any idea what is wrong? I followed the install instructions step by step. I am also fairly new to Linux.

Thanks
Michael

Re: Unable to Ping Router?

Posted: Thu Jul 02, 2009 9:36 pm
by gmw
THe clue that leads me to believe you mis-configured your HDA when you set it up at Amahi.org is
2. ping router (this ensures your HDA can see the router)
From h001.*****.com (192.168.1.1) icmp_seq=2 Destination Host Unreachable
Specifically, that ping router resolves to 192.168.1.1
If your router truly is at 192.168.1.254 (and set like that in your HDA setup at Amahi.org) then ping router would resolve to 192.168.1.254.
Your comment indicates it resolves to 192.168.1.1 -- suggesting it is mis-configured at Amahi.org

I hate to say it but you may have to set it up correctly at Amahi.org again and re-install :(

Re: Unable to Ping Router?

Posted: Thu Jul 02, 2009 10:17 pm
by pagemaster
Image

I set the gateway to 192.168.1.254?

Re: Unable to Ping Router?

Posted: Thu Jul 02, 2009 10:25 pm
by cpg
looks like you are good, yes.

however, the the hda seems to be working, can resolve dns, etc.

and NOT ping the router, which is interesting.

what does route -n say?

Re: Unable to Ping Router?

Posted: Thu Jul 02, 2009 10:37 pm
by pagemaster

Code: Select all

[michael@HDA ~]$ route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 10.8.0.2 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.8.0.0 10.8.0.2 255.255.255.0 UG 0 0 0 tun0 192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0 192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth1 169.254.0.0 0.0.0.0 255.255.0.0 U 1002 0 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 1003 0 0 eth1 0.0.0.0 192.168.1.254 0.0.0.0 UG 0 0 0 eth1
I am only using eth1 (eth0 is unused).

Re: Unable to Ping Router?

Posted: Thu Jul 02, 2009 10:50 pm
by cpg
aha! ... eth1

amahi only support eth0 out of the box at the moment (you can change it by hand to use eth1).

somehow you have a setup with two NIC cards.

can you disable eth1?

Re: Unable to Ping Router?

Posted: Thu Jul 02, 2009 11:57 pm
by pagemaster
It is an actual server motherboard and has two onboard fast ethernet ports. Can someone please update the installation notes, to warn users with two NICs? I had no idea that would affect the install.

Anyway, I have plugged the cable into eth0 and now I am able to also ping my router.

Re: Unable to Ping Router?

Posted: Fri Jul 03, 2009 12:01 am
by cpg
yeah. sorry. 99% users only have one nic.

since you went through this - what is the best place to document this?

thanks (and sorry)

Re: Unable to Ping Router?

Posted: Fri Jul 03, 2009 12:19 am
by pagemaster
Don't worry about it, I was just a bit confused as to why it wasn't working.

I belive in the list of Requrierments there should be a note:
http://www.amahi.org/support/instructions

Installation Requirements
Bullet Hardware: A computer with minimum required specs of

* 800MHz CPU
* 4GB Disk, and
* 512MB RAM.
* ... The more the better!

Please note: HDA currently only works with eth0 (first Ethernet network card). Most users only have one Ethernet network card therefore this does not apply to you.


The note should also be here:
http://wiki.amahi.org/index.php/Network_Troubleshooting

Thanks
Michael

Re: Unable to Ping Router?

Posted: Fri Jul 03, 2009 9:52 am
by gjc1000
Let me tell you, forums and wiki's are great. I was having the same problem, not being able to ping the router. I also have two onboard NIC's and sure enough I was using eth1, can't wait to get home and switch to eth0 and be up and running again...yahoo!!