Page 1 of 2
Cant access dashboard
Posted: Fri Oct 16, 2020 1:21 pm
by cybercowboy
After my / ran out of disk space I obviously got the Dashboard has encountered an exception error. Freed up disk space (now at 36% used) but still getting the error.
Not sure where I need to look or go to check it, though based on other advice I did get this:
Code: Select all
[bjames@Watchtower ~]$ systemctl status hda-ctl.service
● hda-ctl.service - Amahi HDA controller
Loaded: loaded (/usr/lib/systemd/system/hda-ctl.service; enabled; vendor pres
Active: active (running) since Fri 2020-10-16 15:06:53 CDT; 10min ago
Process: 1234 ExecStart=/usr/bin/hda-ctl $HDA_CTL_OPTIONS (code=exited, status
Main PID: 1354 (hda-ctl)
Tasks: 2 (limit: 4915)
CGroup: /system.slice/hda-ctl.service
├─1354 /usr/bin/perl -w /usr/bin/hda-ctl
└─1355 /usr/bin/perl -w /usr/bin/hda-ctl
Oct 16 15:06:49 Watchtower systemd[1]: Starting Amahi HDA controller...
Oct 16 15:06:53 Watchtower systemd[1]: Started Amahi HDA controller.
Production.log has this as the last lines:
Code: Select all
Migrating to AddTvToShares (20140717200213)
Started OPTIONS "/Pictures" for 192.168.1.90 at 2018-05-26 19:59:29 -0500
ActionController::RoutingError (No route matches [OPTIONS] "/Pictures"):
One concern, my network is on the 192.168.86.X subnet not 192.168.1.X (I changed it away from 192.168.1.X using the guide, and the dashboard had been working for 2 months after the change including a few reboots.)
Re: Cant access dashboard
Posted: Fri Oct 16, 2020 5:38 pm
by bigfoot65
Have you restarted the HDA since freeing up space?
Might help if you post the URL for:
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 8:05 am
by cybercowboy
Reboot has no change, same results.
apaste --sysincof returns:
Code: Select all
[bjames@Watchtower images]$ apaste --sysinfo
Gathering system info ................................Uploading (15.8KiB)...
Error: Server did not return a correct JSON response
[bjames@Watchtower images]$ Gathering system info ................................Uploading (15.8KiB)...
-bash: syntax error near unexpected token `('
[bjames@Watchtower images]$ Error: Server did not return a correct JSON response
bash: Error:: command not found...
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 8:14 am
by cybercowboy
Additionally, if I try to run any greyhole command I'm getting:
Code: Select all
ERROR: Can't connect to database: SQLSTATE[HY000] [2002] No such file or directory
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 9:30 am
by bigfoot65
Check to see the database is running.
If not, start it.
I would recommend you stop and disable Greyhole until we get this resolved. That will remove one complication.
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 9:44 am
by cybercowboy
mariadb failed, here's the journalctl -xe results:
Code: Select all
-- Unit mariadb.service has begun starting up.
Oct 19 11:38:11 Watchtower mysql-prepare-db-dir[6189]: The directory /var/log/mariadb does not exist.
Oct 19 11:38:11 Watchtower kernel: audit: type=1130 audit(1603125491.022:874): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=mariadb comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
Oct 19 11:38:11 Watchtower audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=mariadb comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
Oct 19 11:38:11 Watchtower systemd[1]: mariadb.service: Control process exited, code=exited status=1
Oct 19 11:38:11 Watchtower systemd[1]: Failed to start MariaDB 10.1 database server.
-- Subject: Unit mariadb.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mariadb.service has failed.
--
-- The result is failed.
Oct 19 11:38:11 Watchtower systemd[1]: mariadb.service: Unit entered failed state.
Oct 19 11:38:11 Watchtower sudo[6162]: pam_unix(sudo:session): session closed for user root
Oct 19 11:38:11 Watchtower systemd[1]: mariadb.service: Failed with result 'exit-code'.
Oct 19 11:38:11 Watchtower audit[6162]: USER_END pid=6162 uid=0 auid=1000 ses=2 msg='op=PAM:session_close
grantors=pam_keyinit,pam_limits,pam_keyinit,pam_limits,pam_systemd,pam_unix acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
Oct 19 11:38:11 Watchtower kernel: audit: type=1106 audit(1603125491.024:875): pid=6162 uid=0 auid=1000 ses=2 msg='op=PAM:session_close grantors=pam_keyinit,pam_limits,pam_keyinit,pam_limits,pam_systemd,pam_unix acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
Oct 19 11:38:11 Watchtower kernel: audit: type=1104 audit(1603125491.024:876): pid=6162 uid=0 auid=1000 ses=2 msg='op=PAM:setcred grantors=pam_env,pam_unix acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
Oct 19 11:38:11 Watchtower audit[6162]: CRED_DISP pid=6162 uid=0 auid=1000 ses=2 msg='op=PAM:setcred grantors=pam_env,pam_unix acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
trying to start mariadb I get:
Code: Select all
Oct 19 11:40:20 Watchtower systemd[1]: Starting MariaDB 10.1 database server...
Oct 19 11:40:20 Watchtower mysql-prepare-db-dir[7096]: The directory /var/log/mariadb does not exist.
Oct 19 11:40:20 Watchtower systemd[1]: mariadb.service: Control process exited, code=exited status=1
Oct 19 11:40:20 Watchtower systemd[1]: Failed to start MariaDB 10.1 database server.
Oct 19 11:40:20 Watchtower systemd[1]: mariadb.service: Unit entered failed state.
Oct 19 11:40:20 Watchtower systemd[1]: mariadb.service: Failed with result 'exit-code'.
Though going to /var/log and doing ls gives:
Code: Select all
[bjames@Watchtower log]$ pwd
/var/log
[bjames@Watchtower log]$ ls
boot.log btmp chrony cups dnf.librepo.log dnf.log dnf.rpm.log greyhole.log hawkey.log hda-updates.log httpd lastlog mariadb
monit.log motion.log openvpn-status.log sa wtmp
[bjames@Watchtower log]$
So it's there. I tried changing permissions to 777, however still says it doesn't exist.
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 10:03 am
by bigfoot65
Not good.
It's very possible that you will not be able to recover.
Is there a chance you have a backup of the server?
Not sure where to go from here.
I will pass on to cpg to see if he can assist.
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 10:09 am
by cybercowboy
Yea I have a backup from a few months ago. Was just trying to avoid recovery.
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 10:26 am
by cybercowboy
I might do a clean install just to take care of some other issues. However on the website it doesn't give me the option to create a new HDA:
https://imgur.com/a/ZCA3nVd
Any idea why since I only have 1 existing HDA I can't create a new one?
Re: Cant access dashboard
Posted: Mon Oct 19, 2020 12:46 pm
by bigfoot65
Not sure why it only allows 1 for your account.
You would need to email support to see if you can get a second one.
As an alternative, you could use the same HDA profile or delete it and create a new one.
Not sure how long it will take support to reply.