CLOSED: Issues Accessing Netflix and BBC iPlayer

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Joined: Fri Mar 14, 2014 2:28 am

CLOSED: Issues Accessing Netflix and BBC iPlayer

Postby Orphus » Tue Apr 09, 2019 9:10 am

Hi All,

I have recently upgraded my Amahi installation to Fedora 27/A11 having previously been on Amahi 7 for years without any issue. Installed as per standard installation instructions using full DVD (express CD would not work for me). I have however just freshly installed from scratch as experiencing the below issue and thought it may have been caused by changed made to route VPN traffic. After installing from scratch I still have the same issue.

The problem I am having is accessing Netflix via my Amazon Fire stick and Smart TV, although the issue also appears to happen with BBC iPlayer. When I try to access these services, they hang and on Netflix I eventually get the error code NW-2-5 (BBC just hangs). This only seems to happen when using Amahi for DNS/DHCP. If I switch back to my router as DHCP server, the service works as expected.

I have tried the following:

- Fresh install of Amahi
- Switch DHCP off and use router (service then works)
- Switch to alternative DNS servers (tried Cloudflare and OpenDNS)
- Manually added DNS servers to Fire Stick connection (tried Cloudflare) instead of using HDA address as DNS server
- Deleting the connection and re-adding
- Various reboot cycles

My setup is as follows:

Netgear Modem (in modem only mode) > Netgear Orbi Router > HDA

DHCP is turned off in the router. I have no other issues accessing the internet from various devices.

apaste result> ... 6neuwTPEhw

Any help would be much appreciated!


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Joined: Sat Mar 30, 2013 1:15 pm

Re: Issues Accessing Netflix and BBC iPlayer

Postby aarondyck » Fri Oct 16, 2020 6:39 am

I ended up ditching my Orbi because of this very problem. I'm not sure why, but the Orbi appears to be doing something to the upstream requests - they don't terminate on the correct IP.

I had some success changing the MAC address of my Orbi, but this only provided temporary relief. I switched to a Google Nest Wifi solution and haven't had an issue since...nothing else changed on my network.

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Re: Issues Accessing Netflix and BBC iPlayer

Postby bigfoot65 » Fri Oct 16, 2020 5:33 pm

Thread is over a year old.

Marking as closed to prevent future responses.
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