Hello, I have been given a new modem/router ADSL2+ & I can no longer access my dashboard within my home network.
What do I need to look for in the modem setup that is 'blocking' access to mt HDA?
The wiki network trouble shooting steps show my router ping address is 192.168.1.1
The router is showing lan address as 192.168.0.1
Ping the router from a comp on the network shows address as 192.168.0.1
SOLVED: Cant access Dashboard with new modem
- hemington1
- Posts: 156
- Joined: Mon Nov 26, 2012 6:38 pm
- Location: Perth Western Australia
SOLVED: Cant access Dashboard with new modem
Amahi 11
Intel i7 quad core 2.8GHz
1 GiB Geforce graphics
16 GiB RAM
Sagemcom F@st 5366 tn modem/router
Intel i7 quad core 2.8GHz
1 GiB Geforce graphics
16 GiB RAM
Sagemcom F@st 5366 tn modem/router
Re: Cant access Dashboard with new modem
Can you change the address on your router?The router is showing lan address as 192.168.0.1
It appears the address has changed from 1.1 to 0.1 which would pretty much break the HDA networking.The wiki network trouble shooting steps show my router ping address is 192.168.1.1
If you can't change it on the router, you will need to make some changes to the HDA:
- Contact support to have the Gateway IP Address changed for your HDA profile on amahi.org
ßîgƒσστ65
Applications Manager
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2
Applications Manager
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2
- hemington1
- Posts: 156
- Joined: Mon Nov 26, 2012 6:38 pm
- Location: Perth Western Australia
Re: Cant access Dashboard with new modem
Thanks Big.
I did try to change the gateway address on the HDA which it said was successful, but a ping proved otherwise.
I did find a setting on the modem/router where I can change the LAN address. I'll give it a go on the weekend.
That should work, but if it doesn't I'll contact support as you suggest.
Thanks for your help.
I did try to change the gateway address on the HDA which it said was successful, but a ping proved otherwise.
I did find a setting on the modem/router where I can change the LAN address. I'll give it a go on the weekend.
That should work, but if it doesn't I'll contact support as you suggest.
Thanks for your help.
Amahi 11
Intel i7 quad core 2.8GHz
1 GiB Geforce graphics
16 GiB RAM
Sagemcom F@st 5366 tn modem/router
Intel i7 quad core 2.8GHz
1 GiB Geforce graphics
16 GiB RAM
Sagemcom F@st 5366 tn modem/router
Re: Cant access Dashboard with new modem
Sounds good.
Please let us know if it works. We can then mark the thread closed.
Please let us know if it works. We can then mark the thread closed.
ßîgƒσστ65
Applications Manager
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2
Applications Manager
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2
- hemington1
- Posts: 156
- Joined: Mon Nov 26, 2012 6:38 pm
- Location: Perth Western Australia
Re: Cant access Dashboard with new modem
Router/modem played nice & all is now working as it should, including (surprisingly for an isp modem) my VPN.
Thanks again.
Thanks again.
Amahi 11
Intel i7 quad core 2.8GHz
1 GiB Geforce graphics
16 GiB RAM
Sagemcom F@st 5366 tn modem/router
Intel i7 quad core 2.8GHz
1 GiB Geforce graphics
16 GiB RAM
Sagemcom F@st 5366 tn modem/router
Re: Cant access Dashboard with new modem
No problem.
Marking as solved.
Marking as solved.
ßîgƒσστ65
Applications Manager
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2
Applications Manager
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2
Who is online
Users browsing this forum: No registered users and 64 guests