SOLVED: The Dashboard has encountered an exception!

tomtheappraiser
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SOLVED: The Dashboard has encountered an exception!

Postby tomtheappraiser » Fri Mar 31, 2017 8:24 am

Recently I have been having trouble with accessing my shares and HDA. It seems to be intermittent. I've tried restarting everything and that doesn't work. I tried to use the interactive troubleshooter but the link only leads me to install instructions.
Basically, I get the error noted above and can't access my shares via my client that's tied into t he network. However, I can access them from my phone and can play plex on my phone as well (which I can't do on my client).

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Fri Mar 31, 2017 3:30 pm

Try this Interactive Network Troubleshooter.

Also ensure your OS is updated:

Code: Select all

sudo dnf update
ßîgƒσστ65
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

tomtheappraiser
Posts: 111
Joined: Wed Jan 07, 2015 1:49 pm

Re: The Dashboard has encountered an exception!

Postby tomtheappraiser » Fri Mar 31, 2017 4:04 pm

OK, I tried the troubleshooter and made it it step 8 where it failed. I entered the commands in the troubleshooter. Here are the links:

https://paste.fedoraproject.org/paste/F ... LivL9gydE=
https://paste.fedoraproject.org/paste/P ... LivL9gydE=
Nothing happened when I did this tail -20 /var/hda/platform/logs/error_log
https://paste.fedoraproject.org/paste/x ... LivL9gydE=

Then, when I tried to update, I got the an error message. The log is in the attachment.
Attachments
dnf update.txt
(14.76 KiB) Downloaded 124 times

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Fri Mar 31, 2017 4:32 pm

Looks like the issue is your OS drive is full.

No space left on the root partition.

You'll likely need to make space by removing some files from your shares.

Once you do that, the dashboard will work.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

tomtheappraiser
Posts: 111
Joined: Wed Jan 07, 2015 1:49 pm

Re: The Dashboard has encountered an exception!

Postby tomtheappraiser » Fri Mar 31, 2017 8:59 pm

I dont understand how the Root Partition got filled. I went through the Greyhole wiki (because...maybe I'm actually starting to get this stuff) thinking this was an exhibition of Root being filled. I tried to fschk and all of the other things and it said there were no other items in the que, so I figured that it wasn't things that were stuck in the landing zone. I did this before I posted here.
I've also been having problem with websites, specifically those associated with Amahi being DNS timed out and just today, it's taking REALLLY long to save things to local drives not on the HDA.

tomtheappraiser
Posts: 111
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Re: The Dashboard has encountered an exception!

Postby tomtheappraiser » Sat Apr 01, 2017 5:43 am

I guess what I'm trying to ask is what exactly should I delete? None of my shares are on the root drive.

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Sat Apr 01, 2017 8:05 am

You could try the following:

Code: Select all

sudo rm -rf /var/log/*.gz sudo rm -rf /var/hda/tmp/amahi-download-cache/*
That should free up some space.

Then do the following to see how much space is free:

Code: Select all

df -h
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

tomtheappraiser
Posts: 111
Joined: Wed Jan 07, 2015 1:49 pm

Re: The Dashboard has encountered an exception!

Postby tomtheappraiser » Sat Apr 01, 2017 8:20 am

Thanks. That gave me 1%...just enough to access the dashboard.

I think I figured out what is going on. I had enabled Windows File History and directed it to save to a 1TB drive named Crashplan, which is totally empty. For whatever reason it has been backing it up to my root drive.
I just turned it off, but how do I get those files off of the root drive?

Thanks again

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Sat Apr 01, 2017 8:30 am

No problem.

You'll need to find where the files live and remove them via command line.

Can we mark this one as solved?
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

tomtheappraiser
Posts: 111
Joined: Wed Jan 07, 2015 1:49 pm

Re: The Dashboard has encountered an exception!

Postby tomtheappraiser » Sat Apr 01, 2017 11:01 am

How do I find where they live? Is there a wiki page for that?

Thanks

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