Application in Dashboard are not opening

crqc
Posts: 2
Joined: Wed Nov 10, 2010 9:57 pm
Location: Rosemere, Qc

Application in Dashboard are not opening

Postby crqc » Sat Aug 29, 2015 9:23 pm

Hello,

I am a newbie here. I have Amahi 7 installed and working. I am able to open http://hda/ and open the Amahi Dashboard. I have some application already installed (Logiteh Media Server, Shell in a Box, ...). Now the problem is when I click to open an application, I have the message "Server not found". I used the DHCP Server and DNS Server of Amahi. I have proper setting on my control panel. It seems to me the there is something mix with local DNS. The funny thing is sometime I am able to log on the Application. Also If I long with the address and the port (for example: Logitech Media Server is 192.168.1.10:9000) It works okay. King of strange. Is there a way to test if local DNS work okay?

Thank You

CR

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bigfoot65
Project Manager
Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: Application in Dashboard are not opening

Postby bigfoot65 » Sun Aug 30, 2015 6:34 am

Yes recommend you check out the network troubleshooting guide.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

crqc
Posts: 2
Joined: Wed Nov 10, 2010 9:57 pm
Location: Rosemere, Qc

Re: Application in Dashboard are not opening

Postby crqc » Wed Sep 02, 2015 7:07 pm

Thank you Bigfoot65,

See the result:

C:\>ping hda

Pinging hda [192.168.1.10] with 32 bytes of data:
Reply from 192.168.1.10: bytes=32 time<1ms TTL=64
Reply from 192.168.1.10: bytes=32 time<1ms TTL=64
Reply from 192.168.1.10: bytes=32 time<1ms TTL=64
Reply from 192.168.1.10: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\>ping router

Pinging router.routerssol.rth.com [72.52.4.119] with 32 bytes of data:
Reply from 72.52.4.119: bytes=32 time=21ms TTL=249
Reply from 72.52.4.119: bytes=32 time=20ms TTL=249
Reply from 72.52.4.119: bytes=32 time=35ms TTL=249
Reply from 72.52.4.119: bytes=32 time=22ms TTL=249

Ping statistics for 72.52.4.119:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 35ms, Average = 24ms

The HDA seem to be correct but the router is strange... My Router (D-Link DIR655) has the address 192.168.1.1 and it respond to ping. I disable the DHCP and DDNS in the router. On my PC, I did not set any address. I guess everything is automatic... All others Ping commands work fine. Strange? I have a doubt on the address: router.routerssol.rth.com. I am not too sure where the "routerssol" come from. Also on my control panel, my home domain is "rthserver.net". I think i have some kind of mismatch...

Regards

Chris

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bigfoot65
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Posts: 11924
Joined: Mon May 25, 2009 4:31 pm

Re: Application in Dashboard are not opening

Postby bigfoot65 » Thu Sep 03, 2015 9:08 am

That is odd. Recommend you don't ping router, just the IP address of it.

Everything for your clients should be automatic. Recommend you check the DHCP lease for them. Verify that it comes from the HDA IP Address and well as the DNS.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

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