Amahi Synch fails

jarlebh
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Joined: Thu Aug 02, 2012 12:43 pm

Amahi Synch fails

Postby jarlebh » Thu Aug 02, 2012 12:49 pm

I cannot get Amahi sync to work, and from my debugging it seems like the /etc/amahi-cloud.identity is rejected by the rsynch/ssh server.
Is there any way I can get this fixed ?

I tried the ssh command used by rsynch and it failed saying this:
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug2: key: /etc/amahi-cloud.identity ((nil))
debug1: Authentications that can continue: publickey
debug1: Next authentication method: publickey
debug1: Trying private key: /etc/amahi-cloud.identity
debug1: read PEM private key done: type RSA
debug2: we sent a publickey packet, wait for reply
debug1: Authentications that can continue: publickey
debug2: we did not send a packet, disable method
debug1: No more authentication methods to try.
Permission denied (publickey).

From amahi-sync log file:
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: error in rsync protocol data stream (code 12) at io.c(605) [sender=3.0.9]
120620-212616-504511: sync ended with exit status: 12

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bigfoot65
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Re: Amahi Synch fails

Postby bigfoot65 » Thu Aug 02, 2012 1:07 pm

Please email support with the details. This is something that will be addressed as soon as possible.
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cpg
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Re: Amahi Synch fails

Postby cpg » Fri Aug 03, 2012 2:42 am

@jarlebh: thanks for the report. It appears that Amahi Sync servers are having difficulty scaling with the load.

We are working to address this situation both in the short term and also in the long term.

In the short term, we expect this to be fixed in ~24 hours. Thanks again for reporting the issue.

We will update this thread when we have news.
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cpg
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Re: Amahi Synch fails

Postby cpg » Sat Aug 04, 2012 3:38 am

Hi,

We have released a first-stage fix for this issue. It appears to be working well, as the load stars to go down in our servers:

https://dl.dropbox.com/u/364883/Screens ... g-down.png

This first round was for 32bit system. We will do another round of updates for 64bit systems in the next few hours.

Thanks fir your patience.
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 8GB RAM, 1TBx2+3TBx1

jarlebh
Posts: 2
Joined: Thu Aug 02, 2012 12:43 pm

Re: Amahi Synch fails

Postby jarlebh » Tue Aug 07, 2012 1:20 pm

Solved by support

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