Crashplan issues with added external drive

[hawkesite]

Crashplan ran out of memory backing up one of my network machines, so I added another 1TB external drive. Crashplan doesn't seem to recognize that new drive, even though the server shows it as available space. What am I doing wrong?

[bigfoot65]

Check their web site as there might be some help there. We get it installed, but how it works or does not work is out of our control.

[hawkesite]

Check their web site as there might be some help there. We get it installed, but how it works or does not work is out of our control.

I was hoping for a user who had experienced this problem and their input, but thanks.

[bigfoot65]

No problem. There may not be a user who has had this problem. That is why I suggested the web site.

If there is, then they will reply hopefully.