Page 1 of 1

CLOSED: Trouble downloading HDAconnect?

Posted: Wed May 13, 2015 4:38 am
by s9601694
Anyone else having issues downloading HDAconnect? Mine keeps getting blocked by the virus scan on my company laptop.

First time i see it block anything.

Thanks

Re: Trouble downloading HDAconnect?

Posted: Wed May 13, 2015 6:56 am
by s9601694
It gets identified as Malware (see screenshot).

Anyone else have that issue??

Re: Trouble downloading HDAconnect?

Posted: Wed May 13, 2015 7:46 am
by bigfoot65
Never had an issue.

You may need to use a different machine to get to it. Obviously this is not something specific to Amahi, but your software.

Re: Trouble downloading HDAconnect?

Posted: Wed May 13, 2015 8:15 am
by s9601694
Never had an issue.

You may need to use a different machine to get to it. Obviously this is not something specific to Amahi, but your software.
Yeah its a work computer with an enterprise managed virus scanner. I was just wondering if anyone has had a problem with HDAconnect being identified as malware..

Re: Trouble downloading HDAconnect?

Posted: Wed May 13, 2015 9:06 am
by bigfoot65
Not that I am aware.

Obviously it's not or we would not be providing it to users :)

Re: Trouble downloading HDAconnect?

Posted: Wed May 13, 2015 10:18 am
by s9601694
Not that I am aware.

Obviously it's not or we would not be providing it to users :)

Lol yeah thats what I thought.

Re: Trouble downloading HDAconnect?

Posted: Thu May 14, 2015 7:26 am
by s9601694
I found this:

http://www.herdprotect.com/hdaconnect3. ... 2267b.aspx

Looks like there is a false positive for a trojan in this file on some virus scanners.. I have tried workarounds but my enterprise laptop Webroot is stubborn.. The next step is to talk to the IT department to see if i can persuade them to not listen to their virus detection software..

OR can i use another VPN client (like Netextender)??

Thanks

Re: Trouble downloading HDAconnect?

Posted: Thu May 14, 2015 10:22 am
by bigfoot65
That's pretty much what I would have expected. Many times software virus/malware alerts are false positives.

Closing this thread as there is no further action needed on our part.