Page 1 of 1

OpenVPN ALS Crashed my system.. Help?

Posted: Wed Jun 13, 2012 9:02 pm
by melnik
Hi guys, so here is the thing. After installation of OpenVPN ALS all web interface front end of my HDA stopped working. I still see shares and still can connect to VPN. Is it possible to remove this app using terminal? SSH works just fine... Thank you. And yes I am running test build of amahi on ubuntu.

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 4:57 am
by bigfoot65
There is something odd going on here as I have tested the app. The install and uninstall went fine with no issues. Maybe a connectivity issue that prevented a successful install.

There really is no simple way to remove apps other than via dashboard. There is a command line uninstall script, but untested in Ubuntu. I believe it requires input parameters which you may not have access too, i.e. app id.

Keep in mind you are using a unstable Amahi version as we are still making changes. If you can check /var/log/amahi-app-installer.log file it might provide some clues as to the problem. You could also consider rebooting the HDA or have you already done that?

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 5:50 am
by oxel007
Hmm, I have done rebooting and tried to restart httpd but system said that there is no such service. I unerstand that this version is supposed to be unstable so consider this bug reporting. Ptobably easiest thing Is to reinstall OS.

[ Post made via Android ] Image

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 6:01 am
by bigfoot65
Fedora is httpd, but Ubuntu is apache. The command is

Code: Select all

sudo service apache2 restart
.

Reinstalling is probably best. If you would be so kind to report the issue in the bug tracker, it would be greatly appreciated. You might wanna try again after a reinstall before reporting.

Did you check the log files? If there is any errors listed there, it might explain the problem.

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 12:39 pm
by oxel007
BigFoot,
Restarting apache and removing adito.did solve the problem. due to lack of free time I am not willing to try it again, however do you think i should post it as a bug anyways?
thanks!
Btw do you think it will be months or weeks till we get a 99% working beta for ubuntu?

[ Post made via Android ] Image

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 1:35 pm
by bigfoot65
Glad it worked. No point in filing a bug unless you can provide details such as logs, etc. We would like to diagnose problems before you uninstall the app. I really don't think the app is broke, but something did not go right with your install.

As for when Ubuntu will be released, we are hoping by the end of this month. If all goes well and there are no outlying issues, we hope to start work on Fedora 17 shortly after.

Thanks for the feedback.

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 4:52 pm
by oxel007
Hmm.. If i am to repeat the install what sort if logs i will need to collect? its second tine when i notice the bug, first tine reboot solved problem

[ Post made via Android ] Image

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Thu Jun 14, 2012 5:05 pm
by bigfoot65
I would start with the /var/log/amahi-app-installer.log first. It shows the app install and if there are any errors, they will show up there.

My install today went fine, so not sure what could be the cause of your issue. If you have a slow connection, the install might be timing out.

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Tue Jun 19, 2012 11:06 am
by melnik
It looks like just a random bug.. Does not repeat itself

Re: OpenVPN ALS Crashed my system.. Help?

Posted: Tue Jun 19, 2012 11:35 am
by bigfoot65
That's what I was afraid of. It's probably not a bug, but something to do with connectivity with the installer and your HDA. We have very few documented cases where the app failed. For most of those that did, it boiled down to slow connection to the download and patch sites.

Any time an app fails, first place to look is the log file. That often will point to the cause.