SOLVED: Database Back Up App Failed to Install

vegaramos1
Posts: 69
Joined: Thu Dec 16, 2010 6:00 pm

SOLVED: Database Back Up App Failed to Install

Postby vegaramos1 » Sat Nov 15, 2014 9:30 pm

I'm trying to install the DB Back up app, but it failed to install. Have a look at the log at

http://ur1.ca/isar2

It looks like the request to download the archive file timed out, but when I try the same url in my browser, the file is immediately downloaded. Any suggestions would be appreciated.

Thanks.

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bigfoot65
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Joined: Mon May 25, 2009 4:31 pm

Re: Database Back Up App Failed to Install

Postby bigfoot65 » Sun Nov 16, 2014 12:26 pm

I recommend you try a different browser. Also ensure the browser cache is cleared. Then try install again. It may take a few depending on your network connection, but should work.
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vegaramos1
Posts: 69
Joined: Thu Dec 16, 2010 6:00 pm

Re: Database Back Up App Failed to Install

Postby vegaramos1 » Sat Nov 22, 2014 9:55 pm

Apologies for not responding sooner. Somehow, it resolved itself. When I finally checked up on this issue, the link was displayed on my dashboard. Thanks.

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bigfoot65
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Re: Database Back Up App Failed to Install

Postby bigfoot65 » Sun Nov 23, 2014 8:56 am

Good to hear. May have been a browser cache issue.
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