Amahi Forums

Hi guys, I just solved a problem with the crashplan desktop on Fedora 19 so I thought I'd share with others. I have installed Crashplan manually, and use the xfce desktop with tigervnc server to access my HDA. I dont know if the bug affects gnome or other desktops on F19.

I was getting an error in starting the crashplan desktop in which the splash image would show for a few seconds, and then vanish rather than opening the application. One of the log files in my crashplan directory showed a fatal error in the Java run-time environment, with a "problematic frame" of "C [libsoup-2.4.so.1+0x6d9c1] soup_session_feature_detach+0x11". This meant nothing to me, but a google of the problem suggests that this is an error with one of the java libraries files packaged with crashplan - the same problem appears to happen for a few other applications that include the "Standard Widget Toolkit" from Eclipse. Anyway I followed the recommendation contained in this post. After double checking that the swt.jar packaged with crashplan is indeed the Eclipse Standard Widget Toolkit (they reference it as an open source library here), I downloaded an updated swt.jar and swt-64.jar from http://download.eclipse.org/eclipse/dow ... 52000/#SWT, and replaced the existing swt files in crashplan/lib/ with those (after renaming the originals).

Once I did that, the desktop started as expected. Seems to be working fine.

Since I was flying a bit blind with this fix, I'm not sure this is something that should be wiki'd?

We have the app working now as well. Needs some more testing, but appears to work as designed. It does require the VNC app in order to get the desktop to complete the set up.

Feel free to share your findings in the wiki. There may be others who would use the Amahi CrashPlan app but want to install the desktop manually.

took me a while to get around to this but I've added some instructions on the wiki. I wasn't sure about the default locations used for the app, and the service name might be different too (I use all lowercase names where possible!). Put my own ones in there but if the defaults are different it will make more sense to others if those are used.

While on this topic, I'll toss in that I installed Crashplan from it's downloaded installer via CLI only and found out about how you can use forwarding thru an SSH session to have a local Crashplan client connect to a headless machine running Crashplan and operate it that way.
The instructions are in the Crashplan website support area.

All I needed to satisfy for the Crashplan install was to install openjdk 1.7.

No issues with my HDA thus far (given that this isn't the Amahi edition of the app)

took me a while to get around to this but I've added some instructions on the wiki. I wasn't sure about the default locations used for the app, and the service name might be different too (I use all lowercase names where possible!). Put my own ones in there but if the defaults are different it will make more sense to others if those are used.

Awesome and thanks! Could you please indicate that the guidance you added is for Fedora 19. This ensures Ubuntu users don't presume it will work the same.

Done

Thanks! Appreciate your contribution. It's with users such as yourself and sgtfoo that we have such guidance for the less advanced linux users.

Is anybody working on the crashplan app for amahi7?
I would like to upgrade to amahi7 but I am waiting for the crashplan app and I don't feel confident enough to try a manual install.
I need to be sure crashplan is working in amahi7 before I upgrade.
Any idea when this app will be available? Days, weeks, months?
I really appreciate amahi and use it to store all my data. Therefore I need crashplan as my primary backup.

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Still testing it. Sorry, no estimate as to when it will be ready. BTW, you have to have a desktop installed on the HDA or use the guidance sgtfoo indicated in the wiki.

Amahi Express CD does not install desktop, so that's a manual process until the VNC app is released LIVE.

Is this issue also with Crashplan desktop 3.6.3? I just got mine installed. Crashplan starts asks me to create a new account or log in. I login then it asks me to create a Archive password and security question I do that hit save and it gives me a critical error: "CrashPlan has been disconnected from the backup engine." and Chrasplan closes.