Amahi Sync Error

[johnrbek]

Hello Gents...

Took a fly by on search and didn't see a solution to my problem, so here goes...

I've been a premium user for a couple years more or less, but never used Amahi Sync. I recently had the occasion to share some files, so I reinstalled the app on my recent Ubuntu install (was on Fedora originally). So, I installed the app and populated my files in my Public share and ....nothing happens.. When I check my control panel, I get a no files type message. So, restart amahi sync and I check the amahi-sync log and get:

Code: Select all

tail -f /var/log/amahi-sync.log 130626-081612-305707: waking up and doing a full sync rsync: connection unexpectedly closed (0 bytes received so far) [sender] rsync error: error in rsync protocol data stream (code 12) at io.c(605) [sender=3.0.9] 130626-081613-531803: sync ended with exit status: 12 130626-081616-591128: sync errors found - sleeping to check later rsync: connection unexpectedly closed (0 bytes received so far) [sender] rsync error: error in rsync protocol data stream (code 12) at io.c(605) [sender=3.0.9] Starting Amahi Sync v0.20 130626-082730-252105: sync ended with exit status: 12 130626-082732-301930: sync errors found - sleeping to check later

Can someone point me in the right direction? Looks like they're using rsync to facilitate the mechanics behind the scenes and it also looks like somethings broken....

[bigfoot65]

This is one that might require action by support. I will forward this post for you. Stand by for assistance.

[jbmia]

Apologies.. I must have two accounts and signed in with the other one when reporting this error. This is my correct account that my HDA is installed on...

[cpg]

We'll take care of this over email with support. There appears to be some confusion with the username being used to post here.

[jbmia]

Just to follow up.. I'm still getting an error. Please advise.

John

[cpg]

This was a bug. We fixed it.

It appears one of our cloud volumes got full and the alarms did not kick in to re-balance the volumes.

We will follow up by email. Thanks for the logs!

[MossyCastle]

I have the same error, what is the fix?

Also the Ahami control panel show the clocking symbol for sync on my server.

Going to the *.amahi.me site gives a 404 error.

Thanks
Matt

[cpg]

I have the same error, what is the fix?

Also the Ahami control panel show the clocking symbol for sync on my server.

Going to the *.amahi.me site gives a 404 error.

Thanks
Matt

@MossyCastle: I ought to have mentioned that Amahi Sync is a service to our users. It requires a subscription to one of the two Premium Plans.