Subsonic won't load, Monitorix has no files

[diggityDawg]

I just installed a few new apps and am having mixed success, need some help.

First, I paid for the one-click install of Subsonic, but it won't load. I installed it, it said it installed correctly, I even rebooted, but when I try to load it I get a 404 error as if there are no web app files. BTW, it's attempting to load it on port 4040. I've uninstalled and reinstalled a couple times and it's just not wanting to load for me...

Second, I installed Monitorix and when I attempt to load that app I get an "Index of /" page with no files listed. So it appears it's missing the web files and is just showing the folder where they should be? I had a similar issue with Greyhole Disk Utilization, but found some commands in the forums here that fixed it and it now loads fine. I'm guessing it's a similar issue, but could use some help with that.

Lastly, I can no longer VNC into the Amahi machine from my Windows 7 desktop. I get the "Connection refused" message when I try. The HDA Connect app connects just fine, and is GREEN. I can browse the Dashboard, load most of the apps - I have 7 installed, 5 of which load and run just fine - but I can't connect to the Ubuntu (12.04) desktop through VNC. That used to work, for about 2 weeks, until I turned off the DNS on my router and turned it on in the Amahi Dashboard.

Any advice is appreciated!

Thanks,
Eddie

[diggityDawg]

Just realized both Subsonic and Monitorix have servers that get installed. They are both stopped, but when I try to start them it fails. I would be happy to look at the logs to see why they aren't starting, but I don't know where those logs are... I checked /var/log and don't see them there.

[bigfoot65]

Both apps were being updated when you tried to install, so recommend you uninstall and try again. Not a bad idea to reboot before doing the reinstall.

Please let us know if that clears things up. BTW, I presume you are using Ubuntu.

[diggityDawg]

Ok, I uninstalled both, shut down the HDA, shut off the modem and router. Then I powered up the modem, then router, then HDA. I reinstalled Subsonic, then Monitrix, both won't start when I go to the servers in Dashboard. It asks if I want to start them, then the little ajax indicator shows for a second but they don't start. Any logs I can check? Neither will start...

Thanks!

[bigfoot65]

Check app install log in /var/logs folder.

[ Post made via Android ]

[diggityDawg]

Ok, I checked the installer log and it shows this:

======= app install begin @ Thu May 16 17:14:32 -0700 2013 ==========
Installing app id r9or2ptda0 under /var/hda/platform/html ENV=production
Your HDA services have been restarted.
Your HDA services have been restarted.
ln: failed to create symbolic link `/usr/share/monitorix/cgi': No such file or $
sed: can't read /etc/monitorix.conf: No such file or directory
sed: can't read /etc/monitorix.conf: No such file or directory
sed: can't read /etc/monitorix.conf: No such file or directory
sed: can't read /etc/monitorix.conf: No such file or directory
sed: can't read /etc/monitorix.conf: No such file or directory
sed: can't read /etc/monitorix.conf: No such file or directory
mv: cannot stat `/etc/apache2/conf.d/monitorix.conf': No such file or directory
monitorix: unrecognized service
App: Monitorix installed
======= app install end @ Thu May 16 17:14:35 -0700 2013 ==========
======= app install begin @ Thu May 16 17:13:25 -0700 2013 ==========
Installing app id 2uslky9of5 under /var/hda/platform/html ENV=production
Your HDA services have been restarted.
Your HDA services have been restarted.
App: Subsonic installed
======= app install end @ Thu May 16 17:13:28 -0700 2013 ==========

Does that tell us what's going wrong?

[bigfoot65]

Possibly. Do

Code: Select all

sudo apt-get update

Then try uninstall and reinstall.

[ Post made via Android ]

[diggityDawg]

Ok, did that and after reinstall, same exact behavior.

At the end of the update I get this:
W: GPG error: http://fr.archive.ubuntu.com oneiric Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>

So I Googled it and found this article explaining how to clean up the lists of source. I did that and did another update, which took much longer, and did a lot more this time. So when I tried to reinstall subsonic it looks like it got stuck on "Installing package dependencies ..." for a LONG time. But when it was done, Subsonic worked.

Monitorix gives me the same thing, although the server IS running now in the Servers tab of the Dashboard. But when I try to browse to the app I get that same:

Index of /
Name Last modified Size Description

And that's it. So definitely made progress, but need help getting all the way there...
Thanks again

[bigfoot65]

Ok one down and one to go. Uninstall Monitorix, then make sure the package was uninstalled. You may have to go looking for any traces it left behind as well.

Once that is done, you should be able to install and it should work. I tested last night on Fedora 14 and Ubuntu, both were working for me.

[diggityDawg]

Is there a specific directory I should look for traces in? Or are files peppered throughout the system? I only ask because I can only access the HDA via SSH right now, so I have to navigate the command line, and for me it's much more difficult to find stuff, as opposed to a visual interface.