Vtiger Customer Portal URL
Posted: Fri Dec 21, 2012 8:05 am
I have been trying to figure out how to enable the Customer portal URL for Vtiger and had no success. I tried http://domain/customerportal, then I tried making a user a portal user and clicking the link in the email it sent but that took me to http://vtiger.com/portal which is not of course my domain.
I researched online and the recommendation was to update the portal URL in a file on the HDA which I located at var/hda/web-apps/vtiger/html/config.inc.php checking the file I found the link to the vtiger.com/portal and adjusted it for my domain but still no joy.
// url for customer portal (Example: http://vtiger.com/portal)
$PORTAL_URL = 'http://vtiger.mydomain.local/portal';
I then researched further and found the next recommendation was to edit the PortalConfig.php but after checking the vtiger installation this PHP file does not exist. I attempted to download the customer portal v5.3.0 and extract it into the /var/hda/web-apps/vtiger/html/modules/CustomerPortal
location which did now give me the PortalConfig.php to edit but after fiddling with it for a hour I cannot get it to work.
So in the end I reset my vtiger installation to defaults and now and looking for some guidance on setting up the customer portal URL access.
Thanks for your help,
Daniel
I researched online and the recommendation was to update the portal URL in a file on the HDA which I located at var/hda/web-apps/vtiger/html/config.inc.php checking the file I found the link to the vtiger.com/portal and adjusted it for my domain but still no joy.
// url for customer portal (Example: http://vtiger.com/portal)
$PORTAL_URL = 'http://vtiger.mydomain.local/portal';
I then researched further and found the next recommendation was to edit the PortalConfig.php but after checking the vtiger installation this PHP file does not exist. I attempted to download the customer portal v5.3.0 and extract it into the /var/hda/web-apps/vtiger/html/modules/CustomerPortal
location which did now give me the PortalConfig.php to edit but after fiddling with it for a hour I cannot get it to work.
So in the end I reset my vtiger installation to defaults and now and looking for some guidance on setting up the customer portal URL access.
Thanks for your help,
Daniel