CLOSED: Amahi Anywhere Remote stopped working.

HiveStudios
Posts: 14
Joined: Tue Nov 15, 2016 12:07 pm

CLOSED: Amahi Anywhere Remote stopped working.

Postby HiveStudios » Thu Jul 04, 2019 6:38 am

System 4.8.6-300.fc25.x86_64 ,x86_64
Platform 10.0.0-1
Core 10.4.0-1

I haven't changed anything in a few years. It just stopped working the other day. I can connect if I'm on the LAN but the android and ios app will not connect from any remote connection.

HDA shows up fine in amahi.org

VPN access still works

Local network still works.

Just Amahi Anywhere stopped working Remote. I re-installed the plugin on the HDA and restarted. I've removed the app on a few devices and re-installed. I don't know where to start looking for the fix because the error is just "Connection Error click to retry"

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bigfoot65
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Re: Amahi Anywhere Remote stopped working.

Postby bigfoot65 » Thu Jul 04, 2019 10:41 am

Check the log files for errors.

Refer to Common log files in the wiki.
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chayes874
Posts: 15
Joined: Tue Jan 03, 2017 9:14 pm

Re: Amahi Anywhere Remote stopped working.

Postby chayes874 » Sat Jul 06, 2019 9:00 am

System 4.13.9-300.fc27.x86_64 ,x86_64
Platform 11.0.1-1
Core 11.0.0-1

I'm also having problems with Amahi Anywhere when connecting remote from an iPhone. On LAN, everything is fine and OpenVPN is working as well. I see no errors in amahi-anywhere.log. This is what it shows for today, and where it works is when I'm connecting via LAN:

[amahi@hda log]$ grep "2019/07/06" amahi-anywhere.log
2019/07/06 08:33:25 Amahi Anywhere service v2.2
2019/07/06 08:33:25 Contacting Relay at: pfeng.amahi.org:443
2019/07/06 08:33:25 Starting local file server
2019/07/06 08:33:25 Connected to the proxy
2019/07/06 08:33:25 Connection to the proxy established.
2019/07/06 08:36:39 Amahi Anywhere service v2.2
2019/07/06 08:36:39 Contacting Relay at: pfeng.amahi.org:443
2019/07/06 08:36:40 Starting local file server
2019/07/06 08:36:45 Connected to the proxy
2019/07/06 08:36:45 Connection to the proxy established.
2019/07/06 08:40:42 Amahi Anywhere service v2.2
2019/07/06 08:40:42 Contacting Relay at: pfeng.amahi.org:443
2019/07/06 08:40:42 Starting local file server
2019/07/06 08:40:42 Connected to the proxy
2019/07/06 08:40:42 Connection to the proxy established.
2019/07/06 08:41:41 "GET /files?s=Docs" 200 865 "AmahiAnywhere/3.3 (com.amahi.AmahiAnywhere; build:330; iOS 12.3.1) Alamofire/4.7.3"
2019/07/06 08:41:42 "GET /files?p=/Notes&s=Docs" 200 1760 "AmahiAnywhere/3.3 (com.amahi.AmahiAnywhere; build:330; iOS 12.3.1) Alamofire/4.7.3"
2019/07/06 08:41:43 "GET /files?s=Docs&p=/Notes/personal.txt&mtime=1557951713&session=a5ce22e66f15af6c03c9fca49b0b6e9a27d5294b" 200 6490 "AmahiAnywhere/3.3 (com.amahi.AmahiAnywhere; build:330; iOS 12.3.1) Alamofire/4.7.3"
2019/07/06 08:49:02 "GET /files?s=Docs" 304 0 "AmahiAnywhere/3.3 (com.amahi.AmahiAnywhere; build:330; iOS 12.3.1) Alamofire/4.7.3"

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bigfoot65
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Re: Amahi Anywhere Remote stopped working.

Postby bigfoot65 » Sun Jul 07, 2019 9:28 am

Please submit a bug report.

The developer will take a look and hopefully provide a solution.
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HiveStudios
Posts: 14
Joined: Tue Nov 15, 2016 12:07 pm

Re: Amahi Anywhere Remote stopped working.

Postby HiveStudios » Tue Jul 30, 2019 4:07 pm

Any updates here?

I've hit a dead end. I'm good at following directions but I can't find help on this.
I've emailed support and they asked for a log file from openvpn.
I provided it but have gotten no response in a week.

I don't know where the IOS or Android app store logs.
I don't know the command to get the log from the server.

chayes874
Posts: 15
Joined: Tue Jan 03, 2017 9:14 pm

Re: Amahi Anywhere Remote stopped working.

Postby chayes874 » Tue Jul 30, 2019 6:55 pm

I posted the bug report here:
bug 2397

No action on it, but I have found that I can connect to my server using OpenVPN and then Amahi Anywhere works when I'm remote. However, you do have to set up OpenVPN to make that work. It's not too tough, though.

https://wiki.amahi.org/index.php/OpenVPN

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bigfoot65
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Re: Amahi Anywhere Remote stopped working.

Postby bigfoot65 » Fri Aug 02, 2019 8:09 pm

Marking as closed.

Progress can be followed in the bug report.
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