Can't add syslog to LogAnalyzer - Permissions problem

jiml
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Joined: Wed Jan 13, 2010 1:13 am

Can't add syslog to LogAnalyzer - Permissions problem

Postby jiml » Wed Sep 12, 2012 10:28 am

When trying to add the syslog at /var/log/syslog I get the following error;

The source 'syslog' checking returned with an error:
Syslog file is not readable, read access may be denied

Has to be a simple permissions error but as I've only recently added this app it also could be an install issue.

How can this be resolved

Jim!
Last edited by jiml on Wed Sep 12, 2012 7:54 pm, edited 1 time in total.

Ubuntu 12.04 (64bit)

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bigfoot65
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Re: Can't add syslog to LogAnalyzer - Permiisions problem

Postby bigfoot65 » Wed Sep 12, 2012 3:47 pm

I don't believe this can be resolved. It's not an app install issue, but permissions as you suggested. syslog is owned by root, unlike many other log files. As a result, the app cannot read it. That is why it's not setup by default.

You could try changing permissions to apache:users and see how long it sticks. Since the log files are rotated to prevent them from getting too large, I believe it will inevitably return to ownership by root.

It is unfortunate this app does not allow reading files that are owned by root. Recommend you file a bug with the app software vendor or check their forums for a possible solution.

http://loganalyzer.adiscon.com/
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jiml
Posts: 28
Joined: Wed Jan 13, 2010 1:13 am

Re: Can't add syslog to LogAnalyzer - Permiisions problem

Postby jiml » Wed Sep 12, 2012 7:54 pm

So what you are saying is that despite the fact that the default to add a source is a syslog type file "/var/log/syslog" this application is just not set up up to work as such a basic log file.

I will definitely be having words with the people at Adiscon. :?

Jim!

Ubuntu 12.04 (64bit)

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bigfoot65
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Re: Can't add syslog to LogAnalyzer - Permissions problem

Postby bigfoot65 » Wed Sep 12, 2012 8:05 pm

That's the way I see it, but I could be wrong. I have not done extensive research to see how to add root protected log files.

I am sure they can assist somehow.
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bigfoot65
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Re: Can't add syslog to LogAnalyzer - Permissions problem

Postby bigfoot65 » Thu Sep 13, 2012 5:52 pm

Found this potential fix for the log permission problem.

http://6hp.4f.sl.pt

I have not tried it, but seems like it should work.
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