Plex Server running but web GUI does not find any server

Samsa
Posts: 14
Joined: Thu Mar 19, 2015 10:39 pm

Plex Server running but web GUI does not find any server

Postby Samsa » Tue Jul 16, 2019 10:59 am

Good evening everyone,

I am running the Amahi version of Plex and everything went fine for years. Suddenly none of my devices can find the server.

The Web gui under XXX:32400/web/index.html shows up but no server is found.

According to sudo systemctl status amahi-plex the server is up and running.

sudo systemctl status amahi-plex
● amahi-plex.service - Plex Media Server for Amahi
Loaded: loaded (/usr/lib/systemd/system/amahi-plex.service; enabled; vendor preset: disabled)
Active: active (running) since So 2019-07-14 22:46:21 CEST; 12min ago
Process: 899 ExecStart=/usr/bin/amahi-plex (code=exited, status=0/SUCCESS)
Main PID: 907 (runuser)
Tasks: 80 (limit: 4915)
CGroup: /system.slice/amahi-plex.service
├─ 907 runuser -u apache -g users /usr/lib64/plexmediaserver/Plex Media Server
├─ 936 /usr/lib64/plexmediaserver/Plex Media Server
├─1261 Plex Plug-in [com.plexapp.system] /usr/lib64/plexmediaserver/Resources/Plug-ins-cc260c476/Framew
├─2251 /usr/lib64/plexmediaserver/Plex DLNA Server
├─2254 /usr/lib64/plexmediaserver/Plex Tuner Service /usr/lib64/plexmediaserver/Resources/Tuner/Private
└─2307 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib64/plexmediaserver/Resources/Plug-ins-cc260c476/F

Jul 14 22:46:21 Server.fritz.box systemd[1]: Starting Plex Media Server for Amahi…
Jul 14 22:46:21 Server.fritz.box systemd[1]: Started Plex Media Server for Amahi.
Jul 14 22:46:21 Server.fritz.box runuser[907]: pam_unix(runuser:session): session opened for user apache by (uid=0
lines 1-17/17 (END)

I already restartet the server ofc.
Can anyone help me with that?

Here the results of apaste --sysinfo

https://paste.fedoraproject.org/paste/2 ... nr-HYGRp-Q

That would be awesome!


Thank you in advance and best regards

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bigfoot65
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Posts: 11920
Joined: Mon May 25, 2009 4:31 pm

Re: Plex Server running but web GUI does not find any server

Postby bigfoot65 » Tue Jul 16, 2019 2:49 pm

Check out Plex Media Server in the wiki.
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Samsa
Posts: 14
Joined: Thu Mar 19, 2015 10:39 pm

Re: Plex Server running but web GUI does not find any server

Postby Samsa » Wed Jul 17, 2019 10:55 am

Dear bigfoot65,

I already double and triple checked the wiki and none of the solutions worked for me.

I did reinstall the app a few times, too.

I also posted my question in the plex forum and here is what I´ve got as reply:

Code: Select all

In looking at what you did post, I can’t tell if it’s running properly or not. Having it run as user “apache” implies it’s behind a web server. If this is true – all bets are off. PMS is its own web server interface. If you can’t connect to it on the loopback port (127.0.0.1:32400/web) then they’ve modified it so much that the support you seek is impossible/ out of scope. You will need to contact them for technical support. Amahai, as I’ve learned, took Fedora and heavily modified it to their liking. Doing so has taken them into the realm like Arch Linux: PMS may partly run but isn’t supported because we don’t package for it and never have tested for it. This is the best I can offer you.
So unfortunatly nobody is able to help me.

Thank you nonetheless

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bigfoot65
Project Manager
Posts: 11920
Joined: Mon May 25, 2009 4:31 pm

Re: Plex Server running but web GUI does not find any server

Postby bigfoot65 » Mon Jul 22, 2019 9:00 am

Sorry, not sure what else to suggest.

Hopefully someone else will have a solution. You might consider checking the Bug Tracker. This may have been an issue in the past and it would reflect a solution.
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