Page 1 of 1
SOLVED: Just bought PLEX, but nobody there
Posted: Sun May 28, 2017 9:28 pm
by peddie
Just purchased the PLEX media server app, but when I click on the link provided under amahi/apps, I'm taken to a page that shows a PLEX splash screen asking me to upgrade to a paid PLEX, and when I close that window I'm looking at a perpetual spinner telling me its looking for a PLEX server. I'm also given an option of downloading a PLEX server on the main window, but if I click on that it wants to download to my mac, not my hda. How do I get the actual PLEX server installed and running on the hda? Either that or get my money back for the purchase....
Re: Just bought PLEX, but nobody there
Posted: Mon May 29, 2017 7:44 am
by bigfoot65
Please provide the URL for:
Is this a new #Amahi install? Do other apps work? Check
/var/log/amahi-app-installer.log for errors.
Did you check out the
Plex guidance in the wiki for your issue?
Re: Just bought PLEX, but nobody there
Posted: Mon May 29, 2017 9:31 am
by peddie
Checked the log, and there are no errors from install. diskutil and greyhole log monitor work fine. I've also purchased and installed gallery3. That app comes up, but when I try and login with the id I created for gallery2 it doesn't work. I've tried resetting the password, but I never get a password reset email. Checking out their website, gallery is now a dead (i.e. unsupported) app. Did amahi pick up support for it? How do I create a new login or reset my old one so I can actually use the app?
As for plex, uninstalled and reinstalled. No errors in log file. But when I click on the dashboard link, it takes me a plex page and tells me that no server is found. I thought purchasing the amahi one click install would make sure an amahi friendly version of plex was installed. I can go thru the steps on the wiki and manually install a server, but then why did I pay for the amahi version?
Not sure what I should do here....
Re: Just bought PLEX, but nobody there
Posted: Mon May 29, 2017 9:34 am
by peddie
Re: Just bought PLEX, but nobody there
Posted: Mon May 29, 2017 11:25 am
by peddie
For PLEX, it is a DNS issue. When I log on to the server using the IP address, works fine and sees the server.
Re: Just bought PLEX, but nobody there
Posted: Mon May 29, 2017 11:30 am
by bigfoot65
Why did you install Gallery 2? It's not LIVE for #Amahi 10.
We cautioned users who upgrade about apps that won't be available in the newer version. Did you not see it?
Re: Just bought PLEX, but nobody there
Posted: Mon May 29, 2017 5:47 pm
by bigfoot65
Since you original issue has been resolved, marking this as closed.
Re: SOLVED: Just bought PLEX, but nobody there
Posted: Tue Jul 11, 2017 4:58 am
by rafkid
I have exactly this issue.
If I use
http://plexms.home I get the issue.
However if I use
http://hdaip:32400/web/index.html then I go to the login page and the Plex server reports it can find itself and I am able to start configuring libraries etc. Which implies a DNS issue maybe? Not that I know much of anything.
I am guessing BigFoot does
It would be nice to know how to get the DNS server to recognise Plex. Am I right in thinking the one click install should have addressed this?
Edit: After several hours of fiddling around with Plex via it's IP the DNS server suddenly decided to recognise Plex with the name I gave it. All sorted for me thankfully. I found the add DNS alias button as a result of this so that was a bonus.
Re: SOLVED: Just bought PLEX, but nobody there
Posted: Tue Jul 11, 2017 2:53 pm
by bigfoot65
Good to hear it's working.
In future we'd appreciate if you did not use a closed thread.
Best to start new and provide details specific to your system. Not all issues are the same, even if they initially appear so.