Plex Blank Page and/or DNS Lookup Error

crayserver
Posts: 10
Joined: Tue Oct 20, 2015 6:01 am

Plex Blank Page and/or DNS Lookup Error

Postby crayserver » Tue Mar 01, 2016 8:10 am

I am still having trouble with Plex. I have uninstalled, reinstalled. I have followed all the directions on this forum and the bug reports. Perhaps I missed a step. Can someone help please?

When setting is below I get a blank page.

ProxyPass / http://localhost:32400/web/
ProxyPassReverse / http://localhost:32400/web/


When I replace localhost with hda, I get a DNS lookup error.

ProxyPass / http://hda:32400/web/
ProxyPassReverse / http://hda:32400/web/

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /.
Reason: DNS lookup failure for: hda

I have recycled the HDA to no effect. Any suggestions you have would be appreciated.

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bigfoot65
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Re: Plex Blank Page and/or DNS Lookup Error

Postby bigfoot65 » Tue Mar 01, 2016 8:24 am

Have you checked out the Plex Media Server page in the wiki?

Also when you changed the ProxyPass lines, did you restart httpd? If not, changes will not take affect.

Recommend you try other web browsers as well. Hopefully the wiki page will help.
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crayserver
Posts: 10
Joined: Tue Oct 20, 2015 6:01 am

Re: Plex Blank Page and/or DNS Lookup Error

Postby crayserver » Tue Mar 01, 2016 8:45 am

I made these changes

# ProxyPass / http://hda:32400/web/
# ProxyPassReverse / http://hda:32400/web/
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule (.*) http://%{HTTP_HOST}:32400/manage/ [R,L]

Did systemctl restart httpd

Tried to launch the page, now I get ERR_EMPTY_RESPONSE
Unable to load the webpage because the server sent no data.

crayserver
Posts: 10
Joined: Tue Oct 20, 2015 6:01 am

Re: Plex Blank Page and/or DNS Lookup Error

Postby crayserver » Tue Mar 01, 2016 9:55 am

Also tried the below as well with no luck. Should I uninstall, and reinstall manually via the Wiki steps?

Option 2

Create a text file called "index.html" and save that file in /var/hda/web-apps/plexms/html The contents of the file is a simple redirect. It should read:<html>
<head><meta http-equiv="refresh" content="0; url=http://hda:32400/manage/" />
</head>
<body></body></hmtl>

Set the file ownership permissions:chown apache:users index.html;

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bigfoot65
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Re: Plex Blank Page and/or DNS Lookup Error

Postby bigfoot65 » Tue Mar 01, 2016 10:51 am

Best if you submit a bug report. Log in with your amahi.org credentials. Then select Projects, followed by Apps, then New Issue.

Provide details on the issue and potential solutions tried. Also include the URL for the following:

Code: Select all

fpaste --sysinfo
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crayserver
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Joined: Tue Oct 20, 2015 6:01 am

Re: Plex Blank Page and/or DNS Lookup Error

Postby crayserver » Tue Mar 01, 2016 3:57 pm

Per your request, I have submitted Bug #1973 with reproduction steps and requested info. Thank you for your help. This is one of the key apps that I use on Amahi.

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bigfoot65
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Re: Plex Blank Page and/or DNS Lookup Error

Postby bigfoot65 » Tue Mar 01, 2016 5:55 pm

Thanks for submitting the bug report.

We will take a look and correspond using the bug tracker.
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