SOLVED: Plex Server URL not working

frackermak
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SOLVED: Plex Server URL not working

Postby frackermak » Tue Feb 17, 2015 2:35 pm

Installed yesterday Amahi, works great
Just paid $10 for a one click install of Plex...
when I click here: http://plexms.amahi.net
I'm taken to this page:

"This is the internet home of amahi.net
If you arrived here after a fresh Amahi install, your network may need a few adjustments in order to make your Amahi HDA fully functional."

I have managed to log onto the HDA as a root user and typed:
chown -R apache:users /var/lib/plexmediaserver

still nothing

from the settings / servers page I have a green light for Plex Media Server Server

can you please assist (complete newb with unix)

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bigfoot65
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Re: Plex Server URL not working

Postby bigfoot65 » Tue Feb 17, 2015 3:01 pm

Recommend you check out the Plex Troubleshooting page in the wiki.

BTW I renamed the subject as this is about accessing the app, not transcoding.
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frackermak
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Joined: Tue Feb 17, 2015 2:26 pm

Re: Plex Server URL not working

Postby frackermak » Tue Feb 17, 2015 3:27 pm

service httpd restart
didn't work

unfortunately the rest looks to techie for me..
no idea how to find my ####-plexms.conf file or install / use a text editor

write the $10 off to experience I guess???




When I try to sync from the Plex android app on my phone, under Servers it says: 'No servers transcoding'

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bigfoot65
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Re: Plex Server URL not working

Postby bigfoot65 » Tue Feb 17, 2015 3:31 pm

Ok. First let's get the server working before you try the client app on your phone.

Can you access it via http://hda:32400?

Also you can check the server status via command line as root user:

Code: Select all

systemctl status amahi-plex
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frackermak
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Joined: Tue Feb 17, 2015 2:26 pm

Re: Plex Server URL not working

Postby frackermak » Tue Feb 17, 2015 3:43 pm

from hda:32400

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<MediaContainer size="13" friendlyName="jon-Aspire-R3610.default" machineIdentifier="c2621208a2adfb2dc962ec56653377a27dee2647" myPlex="1" myPlexMappingState="unknown" myPlexSigninState="unknown" myPlexSubscription="0" myPlexUsername="" platform="Linux" platformVersion=" (#1 SMP Wed Aug 7 16:25:24 UTC 2013)" requestParametersInCookie="1" sync="1" transcoderActiveVideoSessions="0" transcoderAudio="1" transcoderVideo="1" transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000" transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12" transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080" updatedAt="1424212393" version="0.9.11.1.678-c48ffd2">
<Directory count="1" key="butler" title="butler"/>
<Directory count="1" key="channels" title="channels"/>
<Directory count="1" key="clients" title="clients"/>
<Directory count="1" key="hubs" title="hubs"/>
<Directory count="1" key="library" title="library"/>
<Directory count="1" key="playQueues" title="playQueues"/>
<Directory count="1" key="player" title="player"/>
<Directory count="1" key="playlists" title="playlists"/>
<Directory count="1" key="search" title="search"/>
<Directory count="1" key="servers" title="servers"/>
<Directory count="1" key="system" title="system"/>
<Directory count="1" key="transcode" title="transcode"/>
<Directory count="1" key="updater" title="updater"/>
</MediaContainer>

the systemctl status command:

see attachment

cheers :)
Attachments
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bigfoot65
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Re: Plex Server URL not working

Postby bigfoot65 » Tue Feb 17, 2015 3:52 pm

Try URL [url]hda:32400/manage/[/url]

Also please check /var/log/amahi-app-installer.log file for errors.
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frackermak
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Re: Plex Server URL not working

Postby frackermak » Tue Feb 17, 2015 4:04 pm

the url hda:32400/manage/
appears to be working :D :D :D

Just added the Movies share and all seems good

$10 well spent :mrgreen: thank you very much for your assistance bigfoot
much appreciated..

any idea why the other URL still doesn't work?

(getting late in the UK, now off to bed)

Cheers

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bigfoot65
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Re: Plex Server URL not working

Postby bigfoot65 » Tue Feb 17, 2015 4:20 pm

Glad to hear it's working. If you follow the wiki guidance I provided earlier, you can make it work using the Dashboard link. You can also bookmark it in the browser as well.
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jkbuckethead
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Re: SOLVED: Plex Server URL not working

Postby jkbuckethead » Wed Feb 18, 2015 7:12 pm

I encountered the exact same problem with a non-functioning dashboard link. The alternate URL is also working for me, but the instructions to "fix" the link permanently make about as much sense to me as chinese stereo instructions.

If I do get the dashboard link fixed, I still have to mount the shares locally (more linux code) in order to access any content. Why in the world isn't this part of the one-click install? By default Plex doesn't seem to have access to any of my network folders, so what am I supposed to do with Plex if not at least access content on the HDA.

I also need to figure out how to make PMS access folders shared on my network. I can forgive not including this in the one-click install because every network is different, but some instructions in the wiki on how one might do it would be nice. At this point I'm hoping I'll find something in the forum.

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bigfoot65
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Re: SOLVED: Plex Server URL not working

Postby bigfoot65 » Wed Feb 18, 2015 7:22 pm

Yes you are correct it can be difficult to understand for a person with little or no Linux experience.

We would have loved to make the app install do all the work, but unfortunately there are so many variables. This app is delicate and it takes a lot of work to update and testing before we release updates.

We welcome the feedback and hopefully there are some users who have this setup that can offer assistance. We rely heavily on the community for the tutorials in the wiki.

You might find some guidance on the Plex Media Server site as well since these are common tasks that you are trying to complete. Most of the configuration for the app is done via the web UI.

BTW, mounting the shares locally is only needed if you are using Greyhole and those shares are part of the Storage Pool. Otherwise they should be available to Plex as /var/hda/files/sharename or possibly just the share name. If you re referring to shares that are not part of the HDA, that's a bit more advanced. Their web site or searching the internet should yield some help.

As with any web application, nothing is straight forward and as simple as we would like.

I am happy to help if I can. Also, for future posts regarding Plex setup, please start a new thread. This one is closed as it was resolved.
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