can loging on shared disk but not on hda... why?

yoyocint
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can loging on shared disk but not on hda... why?

Postby yoyocint » Thu Mar 30, 2017 1:25 am

regards.

I did a new install of amahi 9 as per the instructions on the wiki.

after the initial instructions I configured some users, one of which has administrator priviledges, and a shared disk on my network.

somehow now I can see the shared disk on my network from other computers, windows PCs, and access its data loging when doing so via windows file manager, but ca not login to the HDA via web browser using the administrator user/pw combination. other users can loging to hda.

what has happened and How can I fix it?

thanks...

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bigfoot65
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Re: can loging on shared disk but not on hda... why?

Postby bigfoot65 » Thu Mar 30, 2017 7:50 am

This typically is an indication of user error.

Can you SSH into the HDA using this user?
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

yoyocint
Posts: 66
Joined: Thu Nov 06, 2014 2:59 pm

Re: can loging on shared disk but not on hda... why?

Postby yoyocint » Sun Apr 02, 2017 8:13 pm

Regards.

I have not tried. I will tomorrow and inform here.

yoyocint
Posts: 66
Joined: Thu Nov 06, 2014 2:59 pm

Re: can loging on shared disk but not on hda... why?

Postby yoyocint » Tue Apr 11, 2017 10:13 am

Regards.

I was finally able to attempt to ssh into my HDA with my administrator user credential but was not able to login.

What should I do then?

Thanks.

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bigfoot65
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Re: can loging on shared disk but not on hda... why?

Postby bigfoot65 » Tue Apr 11, 2017 10:19 am

I was finally able to attempt to ssh into my HDA with my administrator user credential but was not able to login.
If you cannot log in, then there is an issue. Either the user name or password is incorrect.

Also, you might want to add a private key and use that for SSH. See the Secure Shell (SSH) Login guidance.
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

yoyocint
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Re: can loging on shared disk but not on hda... why?

Postby yoyocint » Thu Apr 13, 2017 10:00 am

Then,,,,,

Does it mean I have to reinstall? or what is the solution?

thanks.

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bigfoot65
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Re: can loging on shared disk but not on hda... why?

Postby bigfoot65 » Thu Apr 13, 2017 1:16 pm

I gave you an option in the previous post with a wiki guidance.

Also, username and password is case sensitive. Ensure you are entering it correctly. Check that CAPS lock is off.

You might also try reset user password guidance.

Reinstall should only be needed if all else fails.
ßîgƒσστ65
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

yoyocint
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Joined: Thu Nov 06, 2014 2:59 pm

Re: can loging on shared disk but not on hda... why?

Postby yoyocint » Tue Apr 18, 2017 5:35 pm

I was able to ssh into the HDA with the administrator credentials.

I guess I was entering them wrong the last time I tried. I still can not login to the web interface with my administrator credentials.

What should I try?

Thanks.

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bigfoot65
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Re: can loging on shared disk but not on hda... why?

Postby bigfoot65 » Tue Apr 18, 2017 5:39 pm

I still can not login to the web interface with my administrator credentials.
The same credentials as you used for SSH should work. There is something amiss with your install if not.
What should I try?
Try the reset user password as I previously suggested.

This is the only option other than reinstall.
ßîgƒσστ65
Applications Manager

My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

yoyocint
Posts: 66
Joined: Thu Nov 06, 2014 2:59 pm

Re: can loging on shared disk but not on hda... why?

Postby yoyocint » Tue Apr 18, 2017 5:43 pm

"I was able to ssh into the HDA with the administrator credentials."

The HDA administrator is the user I can not login via web interface.

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