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CLOSED: tools to troubleshoot HDA crashing overnight

Posted: Mon Aug 08, 2016 4:00 am
by road
Last night HDA stopped working. I.e it went off-line overnight, no internet (as it runs internet), Win10 machines couldn't see the server, PuTTY couldn't connect either. I run the server headless.

In the afternoon I plugged in DVi for screen (didn't work--previously had), plugged in hdmi and I could see the log in screen. I had to manually reboot by using button on box. After reboot and logging in I tried an update but no internet. After 4 or 5 more reboots I finally got a connection, did an update and got the server back up and running as normal i.e it managing DHCP, file server.

I'm keen to know why it crashed overnight.

Is there anyway to troubleshoot log files or something to find out what happened?

Many thanks.

Re: tools to troubleshoot HDA crashing overnight

Posted: Mon Aug 08, 2016 5:32 am
by bigfoot65
There are logs in /var/log folder that might be helpful.

Please provide the URL for:

Code: Select all

apaste --sysinfo
This will aid us in helping you.

Re: tools to troubleshoot HDA crashing overnight

Posted: Tue Aug 09, 2016 1:20 am
by road

Re: tools to troubleshoot HDA crashing overnight

Posted: Tue Aug 09, 2016 5:00 am
by bigfoot65
I don't see anything in the info you provided that would indicate an issue.

Could this be a hardware problem?

Re: tools to troubleshoot HDA crashing overnight

Posted: Fri Aug 12, 2016 1:14 am
by road
I don't see anything in the info you provided that would indicate an issue.

Could this be a hardware problem?
Could be but I wouldn't know how to go about troubleshooting that. The system has been stable since this issue.

Could a power outage or spike cause this?

Re: tools to troubleshoot HDA crashing overnight

Posted: Fri Aug 12, 2016 5:42 am
by bigfoot65
Could a power outage or spike cause this?
Yes any disruption in power can cause issues. Hopefully you have the server plugged into a surge suppressor.

Since it sounds like the issue is resolved, can we close this one?

Re: tools to troubleshoot HDA crashing overnight

Posted: Sat Aug 13, 2016 12:18 am
by road
Yes any disruption in power can cause issues. Hopefully you have the server plugged into a surge suppressor.

Since it sounds like the issue is resolved, can we close this one?
Yep, it's on a surge protector and an UPS is next on the shopping list.

Okay to close. Thank you.