The Dashboard has encountered an exception!

barad
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The Dashboard has encountered an exception!

Postby barad » Wed Aug 05, 2015 2:07 pm

Hi

I hope you can help me

a couple of weeks ago I started receiving "The Dashboard has encountered an exception!" I've also noticed today that when I sign in to the Amahi website and go to my server's control pannel my server status is showing as stopped.

Does this mean I need to reinstall everything or is there a way to resolve this issue?

Thanks

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Wed Aug 05, 2015 5:18 pm

Can you provide some more details?

Is this a default setup (Express CD)?

Are there apps installed?

Did you do any modifications to the OS after installing Amahi?

Can you ping the internet from the machine?

Did you try a reboot?
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barad
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Re: The Dashboard has encountered an exception!

Postby barad » Thu Aug 06, 2015 4:59 am

Thanks bigfoot65 for the quick response :)
Please find answers below
Can you provide some more details?
Sure, the server is running on an old IBM laptop and has been running with no issues for the best part of two years
Is this a default setup (Express CD)?
It was a manual installation - Fedora 19 + Amahi. I don't remember why it was manual but the Fedora express CD did not run on my hardware
Are there apps installed?
yes
From Amahi app store: SABNZBD, Sick Beard and a few others
Manually: castget, google-drive-ocamlfuse
Did you do any modifications to the OS after installing Amahi?
no, apart for installed apps
Can you ping the internet from the machine?
yes. Also Amahi is the DHCP server and seems to be in operation
Did you try a reboot?
several times... No change.

The system is up to date, I run yum update all every few weeks. running it now comes up with nothing to do.

Disk space seems to be fine:

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Partition: /dev/mapper/fedora-root Total size: 34G | Used space: 9.5G | Free space: 22G | Used space percent: 31% [#######################======================================================] Partition: /dev/sda1 Total size: 477M | Used space: 81M | Free space: 367M | Used space percent: 18% [#############================================================================] Partition: /dev/sdb1 Total size: 1.8T | Used space: 165G | Free space: 1.6T | Used space percent: 10% [#######======================================================================]
memory status:

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cat /proc/meminfo MemTotal: 1536464 kB MemFree: 34160 kB MemAvailable: 1134712 kB Buffers: 4620 kB Cached: 1092468 kB SwapCached: 10280 kB Active: 279052 kB Inactive: 1170960 kB Active(anon): 74184 kB Inactive(anon): 279708 kB Active(file): 204868 kB Inactive(file): 891252 kB Unevictable: 0 kB Mlocked: 0 kB HighTotal: 658312 kB HighFree: 2248 kB LowTotal: 878152 kB LowFree: 31912 kB SwapTotal: 3178492 kB SwapFree: 3039872 kB Dirty: 0 kB Writeback: 0 kB AnonPages: 346552 kB Mapped: 21732 kB Shmem: 976 kB Slab: 32896 kB SReclaimable: 22468 kB SUnreclaim: 10428 kB KernelStack: 1888 kB PageTables: 6772 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 3946724 kB Committed_AS: 1610448 kB VmallocTotal: 122880 kB VmallocUsed: 9760 kB VmallocChunk: 112472 kB HardwareCorrupted: 0 kB HugePages_Total: 0 HugePages_Free: 0 HugePages_Rsvd: 0 HugePages_Surp: 0 Hugepagesize: 2048 kB DirectMap4k: 24568 kB DirectMap2M: 880640 kB
Please let me know what other information is requred

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Thu Aug 06, 2015 1:00 pm

Manually: castget, google-drive-ocamlfuse
This could cause a problem. have there been any updates to this software?
The system is up to date, I run yum update all every few weeks. running it now comes up with nothing to do.
Fedora is at end-of-life, so there will be no more updates. No point in checking for them in the future.

I don't see anything else that would be causing problems. Have you checked the /var/log/messages for errors? Might run this as root user:

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systemctl status hda-ctl
Is it running? If not, try this next:

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systemctl start hda-ctl
then check the status again.
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barad
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Re: The Dashboard has encountered an exception!

Postby barad » Fri Aug 07, 2015 12:32 am

The system is running

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hda-ctl.service - Amahi HDA controller Loaded: loaded (/usr/lib/systemd/system/hda-ctl.service; enabled) Active: active (running) since Wed 2015-08-05 21:00:55 BST; 1 day 11h ago Process: 926 ExecStart=/usr/bin/hda-ctl $HDA_CTL_OPTIONS (code=exited, status=0/SUCCESS) Main PID: 996 (hda-ctl) CGroup: name=systemd:/system/hda-ctl.service ├─996 /usr/bin/perl -w /usr/bin/hda-ctl └─997 /usr/bin/perl -w /usr/bin/hda-ctl
I am not aware of any updates to the manually installed programs, how can I check if they were recently updated?

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Fri Aug 07, 2015 9:03 am

Recommend you check the /var/log/messages or any other system log for errors.
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barad
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Re: The Dashboard has encountered an exception!

Postby barad » Fri Aug 07, 2015 1:15 pm

Thanks bigfoot65
/var/log/messages hold a lot of information. Anything specific I should be looking for or should I upload the log to the forum for you to review?

barad
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Re: The Dashboard has encountered an exception!

Postby barad » Fri Aug 07, 2015 2:12 pm

a few errors from the log:

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Aug 7 21:00:22 localhost mysqld-prepare-db-dir[586]: touch: cannot touch ‘/var/log/mysqld.log’: Permission denied Aug 7 21:00:22 localhost mysqld-prepare-db-dir[586]: chown: cannot access ‘/var/log/mysqld.log’: No such file or directory Aug 7 21:00:22 localhost systemd[1]: Failed to read PID from file /run/sm-client.pid: Invalid argument

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Aug 7 21:00:24 localhost systemd[1]: Failed to read PID from file /var/run/openvpn/amahi.pid: Invalid argument

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Aug 7 21:00:25 localhost mysqld_safe[702]: 150807 21:00:25 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql Aug 7 21:00:25 localhost mysqld_safe[702]: /usr/bin/mysqld_safe: line 138: /var/log/mysqld.log: Permission denied Aug 7 21:00:25 localhost mysqld_safe[702]: /usr/bin/mysqld_safe: line 182: /var/log/mysqld.log: Permission denied Aug 7 21:00:25 localhost mysqld_safe[702]: touch: cannot touch ‘/var/log/mysqld.log’: Permission denied Aug 7 21:00:25 localhost mysqld_safe[702]: chown: cannot access ‘/var/log/mysqld.log’: No such file or directory Aug 7 21:00:25 localhost mysqld_safe[702]: chmod: cannot access ‘/var/log/mysqld.log’: No such file or directory Aug 7 21:00:25 localhost mysqld_safe[702]: 150807 21:00:25 mysqld_safe mysqld from pid file /var/run/mysqld/mysqld.pid ended Aug 7 21:00:25 localhost mysqld_safe[702]: /usr/bin/mysqld_safe: line 138: /var/log/mysqld.log: Permission denied Aug 7 21:00:25 localhost systemd[1]: mysqld.service: main process exited, code=exited, status=1/FAILURE Aug 7 21:00:25 localhost systemd[1]: mysqld.service: control process exited, code=exited status=1 Aug 7 21:00:25 localhost systemd[1]: Failed to start MariaDB database server. Aug 7 21:00:25 localhost systemd[1]: Unit mysqld.service entered failed state.

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Aug 7 21:00:26 localhost amahi-anywhere[908]: FATAL: Amahi API key was not found Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service: main process exited, code=exited, status=2/INVALIDARGUMENT Aug 7 21:00:26 localhost systemd[1]: Unit amahi-anywhere.service entered failed state. Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service holdoff time over, scheduling restart. Aug 7 21:00:26 localhost systemd[1]: Stopping Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Starting Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Started Amahi Anywhere service. Aug 7 21:00:26 localhost amahi-anywhere[918]: PID: 908 Aug 7 21:00:26 localhost amahi-anywhere[918]: PID file exists, but it's stale. Continuing. Aug 7 21:00:26 localhost amahi-anywhere[918]: FATAL: Amahi API key was not found Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service: main process exited, code=exited, status=2/INVALIDARGUMENT Aug 7 21:00:26 localhost systemd[1]: Unit amahi-anywhere.service entered failed state. Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service holdoff time over, scheduling restart. Aug 7 21:00:26 localhost systemd[1]: Stopping Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Starting Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Started Amahi Anywhere service. Aug 7 21:00:26 localhost amahi-anywhere[921]: PID: 918 Aug 7 21:00:26 localhost amahi-anywhere[921]: PID file exists, but it's stale. Continuing. Aug 7 21:00:26 localhost amahi-anywhere[921]: FATAL: Amahi API key was not found Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service: main process exited, code=exited, status=2/INVALIDARGUMENT Aug 7 21:00:26 localhost systemd[1]: Unit amahi-anywhere.service entered failed state. Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service holdoff time over, scheduling restart. Aug 7 21:00:26 localhost systemd[1]: Stopping Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Starting Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Started Amahi Anywhere service. Aug 7 21:00:26 localhost amahi-anywhere[924]: PID: 921 Aug 7 21:00:26 localhost amahi-anywhere[924]: PID file exists, but it's stale. Continuing. Aug 7 21:00:26 localhost amahi-anywhere[924]: FATAL: Amahi API key was not found Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service: main process exited, code=exited, status=2/INVALIDARGUMENT Aug 7 21:00:26 localhost systemd[1]: Unit amahi-anywhere.service entered failed state. Aug 7 21:00:26 localhost systemd[1]: Mounted /var/hda/files/xstorage. Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service holdoff time over, scheduling restart. Aug 7 21:00:26 localhost systemd[1]: Stopping Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Starting Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Started Amahi Anywhere service. Aug 7 21:00:26 localhost amahi-anywhere[929]: PID: 924 Aug 7 21:00:26 localhost amahi-anywhere[929]: PID file exists, but it's stale. Continuing. Aug 7 21:00:26 localhost amahi-anywhere[929]: FATAL: Amahi API key was not found Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service: main process exited, code=exited, status=2/INVALIDARGUMENT Aug 7 21:00:26 localhost systemd[1]: Unit amahi-anywhere.service entered failed state. Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service holdoff time over, scheduling restart. Aug 7 21:00:26 localhost systemd[1]: Stopping Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: Starting Amahi Anywhere service... Aug 7 21:00:26 localhost systemd[1]: amahi-anywhere.service start request repeated too quickly, refusing to start. Aug 7 21:00:26 localhost systemd[1]: Failed to start Amahi Anywhere service. Aug 7 21:00:26 localhost systemd[1]: Unit amahi-anywhere.service entered failed state.

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bigfoot65
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Re: The Dashboard has encountered an exception!

Postby bigfoot65 » Fri Aug 07, 2015 3:45 pm

Have you uninstalled any apps, such as Amahi Anywhere? It looks like a lot of stuff is broken.
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barad
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Re: The Dashboard has encountered an exception!

Postby barad » Sat Aug 08, 2015 1:38 am

I have not uninstalled anything.

Is there anything worth trying to fix this? Maybe re-install Amahi? or, does it require a full re-installation of everything?

The Fedora platform seems to be working just fine. I've installed Smartmontools and checked the hard drive and it is fine as well.

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