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Cannot access dashboard, Phusion Passenger error

Posted: Sun Jun 17, 2018 2:34 pm
by jkbuckethead
At the moment I cannot access my HDA web GUI. When I try to do so, after some delay I get an error message that says

"We're sorry, but something went wrong.
We've been notified about this issue and we'll take a look at it shortly."

Below this message is a link the offers "Information for the administrator of this website." When I click this it says "The Phusion Passenger application server encountered an error while starting your web application. Because you are running this web application in staging or production mode, the details of the error have been omitted from this web page for security reasons." There's more to it, but it's just boilerplate.

Normally I would just restart, and see if that fixed the problem, but I am not sure if it is safe for me to do that right now. I just installed a new hard drive to upgrade a smaller one. The smaller drive is currently in the middle of a

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greyhole --going
command. I don't know what it would do if I shut down right now. Would I have to repeat the going command? Is the drive removed from the config files at the beginning or end of the command?

I know that the going command is still processing because I am connected via SSH. I am monitoring the greyhole log, and it is showing constant progress.

Is there a way to restart the misbehaving dashboard app from the SSH terminal?

If not, I am inclined to wait until the -going command has run its course then restart.

Re: Cannot access dashboard, Phusion Passenger error

Posted: Sun Jun 17, 2018 6:21 pm
by bigfoot65
Try:

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sudo systemctl restart hda-ctl
.

Re: Cannot access dashboard, Phusion Passenger error

Posted: Sun Jun 17, 2018 7:53 pm
by jkbuckethead
weird, after I restarted it loaded the page that the browser was on before the error message. But, shortly after when I tried to go to another tab, apparently it crashed again and I got the error message again. There might be something else going on that's causing the crash. The drive I'm removing is just about finished so I can reboot. Hopefully that will clear it up.

Re: Cannot access dashboard, Phusion Passenger error

Posted: Mon Jun 18, 2018 2:55 pm
by bigfoot65
That is odd.

Hopefully once the drive finishes all will be ok.

Please let us know.