Amahi 9 Server Lockup

techsoft
Posts: 11
Joined: Sat Mar 07, 2015 11:04 am

Amahi 9 Server Lockup

Postby techsoft » Fri Nov 11, 2016 10:58 pm

Hi,

I am a retired IT support engineer, but I have only a small amount of knowledge on Linux gleaned from installing a running my Amahi server for the last couple of years.

On the whole my experience with Amahi has been good and I have not had any unexplained problems. However over recent months my server has been locking up with no apparent warning or any error messages being displayed. These lockups happen at various times of the days. Sometimes when i am watching a video from the Plex Media Server streamed via my Apple TV, but mainly when the server could be idle or just performing general maintenance including automatic downloading of video files and syncing with Amazon Cloud Drivce (I have listed below the hardware and software setup). Once the lockup occurs all functions appear to stop. I have a keyboard and screen attached, but I am unable to access the console prompt and I am also unable to gain SSH access from my Macbook Pro or iPad. I can not access the Plex server, Sickbeard or SABNzbdPlus. DNS and DHCP stop working. The only action I can take is to power off the server and reboot. Once the server comes back up everything works fine without problem. If I had been watching a video Plex takes me back in from the exact place the video had stopped. The server will then carry on without issue until the next lockup. That could be within a few hours or could take a few weeks. I have seen no pattern to the lockups.

I want to troubleshoot the problems further, but I am not sure where to start. Which logs should i be looking at and are there any special tools I should be using to scans the files for critical errors. Can any one suggest a methodogly for narrowing down the potential problems. With Windows and in the past Novell servers I know exactly where to look. I am now pretty oh fay with Mac's, but with Linux I just don't know where to start

My server is a HP Microserver N40L with 8Gb of memory. I have a Kingston 120Gb SSD setup as the boot drive with 4 x 3Tb drives in the main sata bays and an additional SansDigital TR4M Drive case containing another 4 x 3Tb drives that is connectted to a Syba SD-SA2PEX-2E PCIe 2x e-SATA Ports with SIL3132 Chipset. The server and drive caddie are plugged into a UPS.

On the software side I am running Amahi 9 on Fedora 23. Greyhole is installed managing the 8 x 3Tb disks. The landing zone is on the Kingston SSD. I have only installed Amahi packaged apps as follows: -
Greyhole UI
Disk Stats
Greyhole Monitoring
Plex Media Server
Sick beard
SABNzbdPlus
CouchPotato
IPSec VPN

The Plex Media Server, Sickbeard and SABNzbdPlus are the main programs i use heavily. Apart from daily automatic TV downloads using Sickbeard and SABNzbPlus the Plex Media Server also automatically syncs a number of the current TV programs up to my Amazon Cloud Drive.

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