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Unabel to access my control panel
Posted: Mon Nov 30, 2015 2:08 pm
by Turkannodland
When i try to log into my control panel I am prompted to replace my e-mail adress with a new one. :
Code: Select all
Email is bouncing. Please change it.
I do try to change it to my new e-mail but it fails:
And I am stuck here. Is there a way to change may e-mail successfully?
Thanks in advance!!
Re: Unabel to access my control panel
Posted: Mon Nov 30, 2015 2:21 pm
by bigfoot65
I have passed your issue to support. You should get a response soon.
Re: Unabel to access my control panel
Posted: Wed Dec 02, 2015 5:03 pm
by cpg
Sorry for the delay. We will be working on this soon.
Re: Unabel to access my control panel
Posted: Sat Dec 26, 2015 7:31 am
by Turkannodland
I am still unable to log in to my account and change my email. Is there a resolution for this? I planned to upgrade during the Christmas holiday.
Re: Unabel to access my control panel
Posted: Sat Dec 26, 2015 3:21 pm
by cpg
My bad. I dropped the ball on this one. Sorry.
It looks like your email is working again, but the system did not detect that.
You should have access to your control panel now. We will fix the email change situation as soon as possible.