Unabel to access my control panel

Turkannodland
Posts: 19
Joined: Thu Feb 26, 2009 3:36 pm

Unabel to access my control panel

Postby Turkannodland » Mon Nov 30, 2015 2:08 pm

When i try to log into my control panel I am prompted to replace my e-mail adress with a new one. :

Code: Select all

Email is bouncing. Please change it.
I do try to change it to my new e-mail but it fails:

Image

And I am stuck here. Is there a way to change may e-mail successfully?
Thanks in advance!!

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bigfoot65
Project Manager
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Joined: Mon May 25, 2009 4:31 pm

Re: Unabel to access my control panel

Postby bigfoot65 » Mon Nov 30, 2015 2:21 pm

I have passed your issue to support. You should get a response soon.
ßîgƒσστ65
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My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 16GB RAM, 1TBx1+2TBx2+4TBx2

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cpg
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Re: Unabel to access my control panel

Postby cpg » Wed Dec 02, 2015 5:03 pm

Sorry for the delay. We will be working on this soon.
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 8GB RAM, 1TBx2+3TBx1

Turkannodland
Posts: 19
Joined: Thu Feb 26, 2009 3:36 pm

Re: Unabel to access my control panel

Postby Turkannodland » Sat Dec 26, 2015 7:31 am

I am still unable to log in to my account and change my email. Is there a resolution for this? I planned to upgrade during the Christmas holiday.

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cpg
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Re: Unabel to access my control panel

Postby cpg » Sat Dec 26, 2015 3:21 pm

My bad. I dropped the ball on this one. Sorry.

It looks like your email is working again, but the system did not detect that.

You should have access to your control panel now. We will fix the email change situation as soon as possible.
My HDA: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz on MSI board, 8GB RAM, 1TBx2+3TBx1

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