CLOSED: Previously Purchased Apps not Available After Upgrade?

[bdaz]

Hello Everyone -

Ironing out the final wrinkles on my HDA since upgrade to Amahi 8/Fedora from Amahi 6/Ubuntu. Overall the process has been much smoother than anticipated and mostly everything is back in its place.

One question: I purchased the OpenVPN app for my Amahi 6 installation back in the day. All my other purchased apps were still available after upgrading to Amahi 8 except this one - it's asking me to purchase it again. Is this on purpose? Or a bug on the ecommerce platform?

Thanks,
Bill

[bigfoot65]

Probably a bug. You will need to email support.

[bdaz]

OK, thanks. Will do.

[bdaz]

Hello, so I emailed support weeks ago and still haven't heard back. What's the best way to get their attention?

[bigfoot65]

Replies are typically quick. I will see if I can pass on your info.