Sugar and vTiger CRM Problem - Fixed

[aaronsgwc]

I tried installing vTiger the other day and it did not work. I hit the install button again and it worked but I am completely unable to login (admin/admin and standarduser/standarduser just pop back a "Enter a valid login name and password" message) and the vtiger504 database is completely emtpy. Uninstalled, reinstalled, still nothing. Also Sugar CRM won't install at all. Any ideas why this might be?

I'd really like to try the apps out.

-Aaron Evans

[cpg]

wow. that's not a very good experience. sorry to hear about that.

what OS are you running amahi on?

i just tried vTiger, with admin/admin and it worked well for me. i am on fedora 9 still.

do you have cookies turned on?

you can try to look at the bottom of the log file after installing:

Code: Select all

/var/log/amahi-app-installer.log

to look for any errors.

as for SugarCRM, looks like Sugar has a habit of breaking links to downloads when new releases happen.

we'll fix this momentarily and post back here.

[cpg]

ok, we've upgraded to sugarcrm 5.2.0f and installs fine here.

[aaronsgwc]

Yeah I'm running Fedora 9 still myself. I was wondering if maybe I just didn't have a new enough version of Amahi or something. I'll take a look at the log later.

Looks like I might be having some issues with mySQL. SugarCRM installs now but it isn't making the tables it needs in mySQL either. Looks like Home Inventory might have had a similiar issue (I had installed it a while back but never played with it). I wonder if I just need to start over or something?

[aaronsgwc]

Re-did my server. There was some wonky stuff going on with mySQL. SugarCRM seems to be working just fine now. Got the same issue with vtiger though, the page loads but it will not let me log in. I checked the mySQL database with PHP myAdmin and it showed just an empty database for vtiger504. I also checked the log file mentioned earlier and it said something about not being able to find certain ZIP files, but that the install was successful. Maybe it's not finishing a script somewhere?

======= app install begin @ Sat Jul 11 20:52:39 -0500 2009 ==========
Installing app id jrnbgolu53 under /var/hda/platform/html ENV=production
NOTE: file /tmp/amahi-download-cache/3851b5417e8f7574810d58ebb82877eb9e1fc770 picked up from cache.
rm: cannot remove `html/.htaccess': No such file or directory
--2009-07-11 20:52:59-- http://dl.getdropbox.com/u/11864/vtigercrm504.zip
Resolving dl.getdropbox.com... 75.101.136.120, 75.101.148.191, 75.101.129.115
Connecting to dl.getdropbox.com|75.101.136.120|:80... connected.
HTTP request sent, awaiting response... 404 NOT FOUND
2009-07-11 20:52:59 ERROR 404: NOT FOUND.

unzip: cannot find or open vtigercrm504.zip, vtigercrm504.zip.zip or vtigercrm504.zip.ZIP.
rm: cannot remove `vtigercrm504.zip': No such file or directory
mv: cannot stat `*_privileges_*': No such file or directory
/tmp/run_script.3140.0: line 224: vtigercrm504.sql: No such file or directory
rm: cannot remove `vtigercrm504.sql': No such file or directory
Your HDA services have been restarted.
Your HDA services have been restarted.

Last line says App: vTiger Installed with the end app install line.

Anyone have any thoughts? I rooted around the var directory seems like there's a fair amount of vTiger stuff in there but no database.

-Aaron

[cpg]

whoa - yes, this should have been fixed - give us a bit of time to recover that file

sorry ... it's probably my fault.

[cpg]

vTiger should be up and running again. sorry about that. we need to standardize/streamline the process of how we package apps.

thanks for reporting the outage!

[aaronsgwc]

Seems to be working now. Looks pretty cool too. Thanks for providing all this, you guys rock.

-Aaron